Natalie Uhls
Buckley ,WA
Summary
Detail-oriented Inventory Control Specialist with proven expertise in optimizing inventory processes and enhancing customer satisfaction. Skilled in data analysis, effective communication, and team collaboration to drive efficiency and accuracy.
Overview
6
6
years of professional experience
Work History
Inventory Control Specialist
Costco Wholesale Corp
Issaquah, Washington
07.2024 - Current
- Monitored inventory levels to ensure product availability and prevent stockouts.
- Conducted regular audits to verify accuracy of inventory records and reduce discrepancies.
- Collaborated with warehouse team to optimize storage space and improve organization.
- Utilized inventory management software to track stock movements and manage replenishment.
- Assisted in training new staff on inventory control procedures and best practices.
- Developed reports on inventory trends to support purchasing decisions and planning.
- Coordinated with suppliers to resolve any issues related to shipments or deliveries.
- Implemented process improvements to streamline inventory tracking and enhance efficiency.
- Managed inventory by performing physical counts, identifying variances and reconciling records.
- Conducted regular physical inventories of warehouse stock and reported discrepancies.
- Investigated and resolved variances with inventory records.
- Performed cycle counts on daily basis to immediately spot errors and apply remedies.
- Maintained accurate records of all inventory transactions, including incoming and outgoing shipments.
- Performed cycle counts to track product movement in the warehouse as needed.
- Created reports on stock movements, shortages, overages, and other relevant data points for management review.
- Organized and maintained detailed documentation related to all inventory processes.
- Investigated causes of discrepancies between actual stock count versus system-generated reports.
- Entered information into system to update status reports.
- Monitored inventory levels to ensure sufficient supply for customer orders.
- Reviewed purchase orders and invoices to verify accuracy of information prior to shipment or receipt of products.
- Developed strategies to reduce excess inventory and improve overall efficiency.
- Configured warehouse spaces as dictated by forecast of inbound materials and customer and production needs.
- Coordinated with suppliers and vendors to ensure timely delivery of goods.
Membership Clerk
Costco Wholesale Corp
Bonney Lake, Washington
05.2023 - 07.2024
- Processed membership applications and renewals accurately and efficiently.
- Assisted members with inquiries regarding membership benefits and services.
- Managed member records using Costco's membership management system.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Educated members about promotional offers and in-store events regularly.
- Maintained cleanliness and organization in the membership area at all times.
- Resolved member concerns promptly to enhance customer satisfaction experiences.
- Trained new staff on membership procedures and customer service protocols.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Greeted visitors and ascertained purpose of visit, issuing needed credentials and directing to appropriate staff or department.
- Developed win-win solutions with partners, handling issues quickly, and providing high level of customer service.
- Maintained up-to-date knowledge of all products, services, and special offers available to members.
- Generated daily reports on membership activity and sales performance.
- Processed payments for memberships using a variety of payment methods.
- Managed incoming calls from current and prospective members to answer questions or provide information about membership options.
- Created new member accounts by entering data into computer systems accurately and efficiently.
- Maintained confidentiality when dealing with sensitive customer information.
- Performed data entry tasks to update member profiles in database systems.
- Processed memberships and maintained accurate records of membership activities.
Refund Cashier
Costco Wholesale Corp
Bonney Lake, Washington
02.2023 - 05.2023
- Processed customer transactions efficiently and accurately at retail location.
- Maintained clean and organized checkout area for optimal customer experience.
- Assisted customers with product inquiries and store navigation effectively.
- Handled cash, credit, and gift card payments securely and responsibly.
- Collaborated with team members to ensure smooth store operations during busy periods.
- Managed returns and exchanges according to company policies with professionalism.
- Engaged customers with friendly service to promote a positive shopping environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Front End Assistant
Costco Wholesale Corp
Bonney Lake, Washington
04.2022 - 02.2023
- Maintained organized displays for merchandise visibility.
- Collaborated with team members to enhance customer service.
- Processed transactions efficiently at checkout stations.
- Conducted inventory checks to ensure stock accuracy.
- Provided training and support to new front-end staff.
- Implemented best practices for customer engagement and satisfaction.
- Resolved customer complaints promptly and professionally.
- Assisted customers with product selection and purchase decisions.
- Built strong relationships with customers through excellent customer service practices.
- Ensured compliance with all applicable laws, regulations, safety requirements, and company policies.
- Handled cash transactions and ensured accuracy when entering payments into system.
- Assisted in training new staff members on basic front end operations.
- Maintained cleanliness of store, including dusting shelves and stocking merchandise.
- Resolved customer complaints in a timely manner while upholding company policies.
- Coordinated store events such as promotions, sales, or in-store activities.
- Performed data entry into company database systems.
- Greeted customers and provided assistance with inquiries.
Cashier
Marshalls & HomeGoods
Bonney Lake, Washington
06.2021 - 04.2022
- Processed customer transactions accurately at the register.
- Assisted customers with product inquiries and store navigation.
- Managed cash drawer and balanced transactions at shift end.
- Maintained cleanliness and organization of checkout area.
- Collaborated with team members to restock merchandise on the sales floor.
- Enforced store policies to ensure a safe shopping environment.
- Handled customer complaints professionally and effectively resolved issues.
- Provided training support to new cashiers on register operations and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Team Lead
Mcdonalds
Bonney Lake, Washington
06.2020 - 06.2021
- Led team to ensure efficient restaurant operations during peak hours.
- Trained new crew members on food safety and service protocols.
- Coordinated daily tasks to maintain high standards of cleanliness and organization.
- Implemented operational procedures to improve service speed and accuracy.
- Monitored team performance, providing feedback to promote a positive work environment.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Server
Wally's Drive In
Buckley, Washington
06.2020 - 09.2020
- Provided friendly and efficient service to customers at a busy drive-in.
- Took and processed customer orders accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining area and food preparation stations.
- Assisted team members during peak hours to ensure smooth service flow.
- Handled cash transactions and balanced cash register at the end of shifts.
- Collaborated with kitchen staff to fulfill special requests from customers promptly.
- Addressed customer inquiries and resolved complaints with professionalism and care.
- Trained new servers on menu items, service standards, and company policies.
- Provided excellent customer service to ensure satisfaction.
Education
White River High School
Buckley, WA06-2022
Associate of Applied Science - Biomedical Sciences
Pierce College
Puyallup, WA06-2022
Skills
- Inventory management
- Inventory software
- Team collaboration
- Attention to detail
- Customer service
- Records management
- Inventory monitoring
- Paperwork preparation
- Database updating
- Purchase order management
- Shipping and receiving
- Stock reconciliation
- Computer tracking
- Cost reduction
- Sales goals
Timeline
Inventory Control Specialist
Costco Wholesale Corp
07.2024 - Current
Membership Clerk
Costco Wholesale Corp
05.2023 - 07.2024
Refund Cashier
Costco Wholesale Corp
02.2023 - 05.2023
Front End Assistant
Costco Wholesale Corp
04.2022 - 02.2023
Cashier
Marshalls & HomeGoods
06.2021 - 04.2022
Team Lead
Mcdonalds
06.2020 - 06.2021
Server
Wally's Drive In
06.2020 - 09.2020
White River High School
Associate of Applied Science - Biomedical Sciences
Pierce College