Natalie Urive
Waco,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Packaging Operator
Adecco Temp Agency
Waco, TX
12.2024 - Current
- Operated pallet jacks, forklifts, and other manual material handling equipment safely according to company standards.
- Monitored and adjusted flow rates for accurate volume measurements.
- Ensured that all packaging materials were correctly labeled according to regulations.
- Performed daily inspections of equipment, ensuring proper functioning.
- Removed defective products from production line as needed.
- Followed specified SOPs for each product type filled.
- Communicated with maintenance personnel to coordinate repairs of malfunctioning machines.
- Cleared machine jams to reset malfunctions for production line.
Community Assistant
American Campus Communities
Waco, TX
01.2024 - 12.2024
- Provided support to residents in resolving conflicts and addressing grievances.
- Developed partnerships with local organizations to expand resources available to residents.
- Responded promptly to resident inquiries regarding housing issues or concerns.
- Performed daily rounds throughout residence halls to ensure compliance with established standards.
- Organized recreational activities for residents during holidays or special occasions.
- Collaborated with local law enforcement agencies on crime prevention initiatives.
- Participate in the make-ready of units, including but not limited to removing trash, assisting in identifying/documenting damages, cleaning, painting, assembling/moving furniture, and making small repairs such as lightbulb replacement and caulking.
- Participate in the maintenance of the grounds, clubhouse, office, and other common areas, such as hallways/breezeways, elevators, etc. This may include, but is not limited to, picking up trash, assisting as directed in cleaning, painting, basic landscaping, etc.
- As directed/assigned, escort vendors throughout the community the necessary location and stay with them until the project is finished or otherwise directed.
Production Line Assembly Worker
Sepherion
Waco, Texas
10.2023 - 12.2023
- Organized warehouse inventory by item, type, size or product code.
- Inspected packages for proper labeling prior to loading onto conveyor belts for shipment.
- Maintained a clean and safe work environment by adhering to all safety protocols and procedures.
- Prepared outgoing shipments by selecting appropriate packaging materials based on size, weight, fragility and destination of package.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Performed regular cycle counts of inventory to ensure accurate stock levels.
- Stacked finished goods in designated areas within the warehouse.
- Provided support during peak periods as required.
- Monitored machine outputs to confirm quality deliverables.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Admissions Representative
Southern Careers Institute
Waco, TX
05.2023 - 11.2023
- Assisted prospective students with the admissions process by providing guidance and answering questions.
- Maintained accurate records of student applications and documents.
- Organized campus tours for prospective students and parents.
- Provided detailed information about financial aid options available at the university for admitted students.
- Assessed transcripts from previous institutions attended by transfer applicants.
Customer Service Representative
Support Services Group
601 Texas Central Pkwy, Waco, TX 76712, TX
05.2022 - 05.2023
- Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of order.
- Listen attentively to caller needs to ensure a positive customer experience.
- Strive for quick complaint resolution. Commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
- Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.
Sales Associate
Melrose Family Fashion
1428 Wooded Acres Dr Waco Tx 76710
12.2019 - 03.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
Education
Associate of Arts - Digital Media
Texas State Technical College - Waco
Waco, TX12-2026
High School Diploma -
Waco High School
Waco, TX05.2022
Skills
- Maintain Customer Data Confidentiality
- Time Management
- Customer Retention Strategies
- Efficient and Detail-Oriented
- Understanding Customer Needs
- Issue and Complaint Resolution
- Critical Thinking
- Establishing and Maintaining Customer Relationships
- Teamwork and Collaboration
- Adaptability and Flexibility
- Interpersonal Communication
- Basic Maintenance Skills
- Active Listening
- Multitasking
- Stress Management
Timeline
Packaging Operator
Adecco Temp Agency
12.2024 - Current
Community Assistant
American Campus Communities
01.2024 - 12.2024
Production Line Assembly Worker
Sepherion
10.2023 - 12.2023
Admissions Representative
Southern Careers Institute
05.2023 - 11.2023
Customer Service Representative
Support Services Group
05.2022 - 05.2023
Sales Associate
Melrose Family Fashion
12.2019 - 03.2021
Associate of Arts - Digital Media
Texas State Technical College - Waco
High School Diploma -
Waco High School
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