Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Timeline
Generic

Natalie VanBuskirk

Pontiac,MI

Summary

Decisive Banquet Manager with two years of experience orchestrating various aspects of banquet services for optimal and smooth-running events. Seasoned expert at planning function details, directing staff and interacting with other industry professionals for clear communication with personnel and enjoyable gatherings for attendees. Poised with confidence and expertise to swiftly solve problems.

Overview

9
9
years of professional experience

Work History

Banquet Manager

The Treasury Ballroom
Pontiac, MI
08.2022 - Current
  • Reviewed banquet event orders to determine room layouts and schedule staff.
  • Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.
  • Orchestrated breakdown of rooms and cleanup to return event spaces to original order.
  • Interacted with kitchen staff to plan food and beverage logistics.
  • Maintained detailed records of stock and reviewed inventory to plan events.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.

Cashier Team Lead

Menards
Port Huron, MI
05.2020 - 08.2022
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Increased sales by offering advice on purchases and promoting additional products.

Visual Merchandising Intern

Buckle
Port Huron, MI
05.2021 - 08.2021
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.

Front Desk Guest Service Agent

YMCA Of the Blue Water
Port Huron, MI
08.2015 - 08.2019
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Provided guests with above-and-beyond service, including making reservations and setting up membership tours
  • Used quick response and service skills to build relationships with patrons, improving customer retention rate.

Education

Bachelor of Applied Arts - Fashion Merchandising, Event Management

Central Michigan University
05.2022

Skills

  • MS Office
  • Adobe Creative Suite
  • People Skills
  • Organization
  • Customer Service
  • Product upselling
  • Customer assistance
  • Friendly, positive attitude
  • Detail-Oriented
  • Staff Management
  • Staff Training

Affiliations

Member of Alpha Sigma Tau Sorority

Member of Fashion Association of Merchandising and Design

Member of Lunch Buddies

Threads 2022: The Elements, Finance Committee

Timeline

Banquet Manager

The Treasury Ballroom
08.2022 - Current

Visual Merchandising Intern

Buckle
05.2021 - 08.2021

Cashier Team Lead

Menards
05.2020 - 08.2022

Front Desk Guest Service Agent

YMCA Of the Blue Water
08.2015 - 08.2019

Bachelor of Applied Arts - Fashion Merchandising, Event Management

Central Michigan University

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Natalie VanBuskirk