Natalie VanDell
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Lululemon Athletica
05.2021 - Current
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Contributed to event marketing, sales and brand promotion.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Attended monthly sales meetings and quarterly sales trainings.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to team objectives in fast-paced environment.
- Trained new employees on customer service, money handling and organizing strategies.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Sales Associate
Sun Diego Boardshops
07.2019 - 05.2021
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Built diverse and consistent sales portfolio.
- Kept detailed records of daily activities through online customer database.
- Attended monthly sales meetings and quarterly sales trainings.
- Work closely with manager to achieve store sales
- Consulted with businesses to supply accurate product and service information.
Shift Lead
Board And Brew
10.2017 - 05.2019
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed performance valuations to identify weakness and develop improvement strategies.
- Completed store opening and closing procedures and balanced tills.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Maintained 1% injury rate during 31 months of operation through advanced safety techniques.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Analyzed sales figures and identified areas for improvement.
Education
Bachelor of Science - Applied Health Science
Point Loma Nazarene University
San Diego, CA05.2024
Associate of Applied Science - Applied Health Science
San Diego Mesa College
San Diego, CA12.2021
High School Diploma -
La Jolla High School
La Jolla, CA06.2018
Skills
- Time Management
- Drawing Blood
- Venipuncture and Capillary Puncture
- Finger Stick Method
- Active Listening
- Monthly Inventory
- Creative Thinking
- Answering Questions
- Communication
- Business Awareness
- Team Leadership
- Answering Phones
Websites
Certification
- PT - Phlebotomy Technician
Additional Information
Volunteer Work:
The Rock Church, Pt. Loma
2015-2018
· Customer Service, greet people as they come in and depart.
· Create and hand out weekly bulletins
· Guide people to their seats
Timeline
Sales Associate
Lululemon Athletica
05.2021 - Current
Sales Associate
Sun Diego Boardshops
07.2019 - 05.2021
Shift Lead
Board And Brew
10.2017 - 05.2019
Bachelor of Science - Applied Health Science
Point Loma Nazarene University
Associate of Applied Science - Applied Health Science
San Diego Mesa College
High School Diploma -
La Jolla High School
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