Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Vazquez

Whittier,CA

Summary

Natalie Vazquez is a graduate of UCSD with a degree of B.S. in Human Biology and a minor in psychology. She has had 4 years of combined experience in customer service, hospital experience, leading a team, event coordination, and community outreach. She is looking for opportunities to expand her expertise and knowledge in the medical field and a role where she may apply her skills in developing advanced applications by making a difference in individuals' lives.

Overview

3
3
years of professional experience

Work History

Volunteer

PIH Health Hospital
Whittier
06.2022 - Current
  • Dedicated over +170 hours at the hospital observing physical therapists along with performing patient care
  • Complied with HIPAA standards to confidently maintain patient medical information
  • Communicated with patients and assisted physical therapists with treatment plans such as exercise programs.
  • Answered visitor questions, offered directions, and escorted to destination.
  • Improved quality of patient care by engaging with patients and families.
  • Organized patient rooms, restocked supplies, and tidied up common areas.

Sales Associate

Old Navy
Whittier
04.2023 - 09.2023
  • Assist with opening and closing the store, including support with keeping the store to presentable standards through cleaning and restocking products
  • Greeted customers and provided exceptional customer service.
  • Developed customized sales techniques to sell and upsell services to new and existing clients successfully.
  • Operated cash register, processed payments, and handled returns and exchanges efficiently.
  • Helped customers find specific products, answered questions, and offered product advice.

Virtual Assistant

Innnersoul Counseling
Whittier
09.2020 - 04.2023
  • Respond effectively and promptly to all patients, providers, and team requests
  • Performed clinical duties, proofread messages, and scheduled and canceled appointments.
  • Ensuring all emails and voicemails are answered. When I get back to the clients who left emails and voicemails, I will ensure that all concerns are addressed and answer all the questions.
  • Maintained a database of client information, including contact details.
    I ensure that all client information is safe and confidential.
  • Coordinated general office duties such as filing, faxing, and data entry.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.

Volunteer

SMART Spine Institute & Surgery Center
Arcadia
06.2021 - 06.2022
  • Communicated with patients and assisted in treatment plans such as exercise programs
  • Assisted staff with errands and other tasks as assigned to help the clinic run smoothly.
  • Followed directions from supervisors and completed tasks within the appropriate timeframe.
  • Helped with prep, set up, and cleanup for patients.
  • Greeted patients upon arrival at the clinic, answered phone calls, and responded to emails.

Intern

Red Cross
06.2021 - 09.2021
  • Prepared for meetings about Red Cross Disasters and Prevention
  • Informed colleagues of essential dates and events
  • Provided beneficial advice and support to colleagues with any issues in the department.
  • Created content for website pages, blog posts, and other online platforms.
  • Assisted in developing strategies to increase community engagement with the organization's mission.
  • Cultivated partnerships with individuals, churches, and community groups to advance organizational mission.
  • Devised metrics for measuring staff, customer service, and business outcomes and tracked performance in Salesforce.
  • Enhanced community awareness of the program's offerings by spearheading multiple events every month.

Education

B.S., Human Biology -

The University of California, San Diego
12.2023

Skills

  • Clinical Support
  • Computer Skills
  • Communication and Interpersonal Skills
  • Patient Companionship
  • Administrative Skills

Timeline

Sales Associate

Old Navy
04.2023 - 09.2023

Volunteer

PIH Health Hospital
06.2022 - Current

Volunteer

SMART Spine Institute & Surgery Center
06.2021 - 06.2022

Intern

Red Cross
06.2021 - 09.2021

Virtual Assistant

Innnersoul Counseling
09.2020 - 04.2023

B.S., Human Biology -

The University of California, San Diego

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Natalie Vazquez