Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Vazzano-Kaddatz

Glenview,IL

Summary

Program Coordinator with expertise in managing projects from initiation to completion. Proven skills in strategic planning, collaboration, and problem-solving. Achievements include enhancing operational efficiency and aligning program goals with business objectives. Recognized for fostering interdepartmental relationships and implementing innovative solutions that drive organizational success.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Program Coordinator

Kellogg School of Management
Evanston, Illinois
11.2021 - 08.2025
  • Managed communication between faculty, students, and external stakeholders.
  • Assisted in organizing events and workshops for student engagement.
  • Streamlined administrative processes to improve program efficiency.
  • Maintained program documentation and ensured compliance with policies.
  • Collaborated with departments to enhance interdisciplinary program offerings.
  • Participated in outreach activities such as community forums or media events related to programs initiatives.
  • Coordinated meetings, conferences, workshops, and special events related to the program.
  • Researched best practices in areas relevant to specific programs initiatives.
  • Implemented quality assurance processes to ensure accuracy in data collection methods used by staff members working on various projects within the scope of the program.
  • Reviewed contracts between vendors and organizations providing services under the auspices of the program.
  • Cultivated relationships with stakeholders including government officials and representatives from partner agencies involved in delivering services through the program.
  • Monitored financial resources, budgets, and expenditures for program activities.
  • Fostered community connections and networks, driving collaborations with local organizations and businesses.
  • Managed busy calendar for executive team, planning and preparing meetings and communications.

Administrative Assistant

Glenbrook North High School
Northbrook, Illinois
08.2020 - 10.2021
  • Organized office supplies and ensured availability for daily operations.
  • Collaborated with faculty to prepare classroom materials and resources as needed.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Answered questions from customers regarding products and services offered by the company.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.

Administrative Executive

Glen Grove Elementary School
Glenview, IL
02.2018 - 07.2020
  • Managed daily office operations and maintained organized administrative systems.
  • Coordinated communication between staff, parents, and community members effectively.
  • Assisted in scheduling meetings and organizing school events for efficient planning.
  • Developed and maintained records using school management software for easy access.
  • Provided support to teachers by preparing instructional materials and resources promptly.
  • Oversaw inventory management of office supplies to ensure availability when needed.
  • Provided administrative support to executives including fielding telephone calls, responding to emails and scheduling meetings.
  • Processed purchase orders for office supplies, equipment and services as needed.
  • Assisted with preparation of budgets for various projects; monitored expenses against budget allocations.
  • Answered and routed phone calls and emails, always maintaining confidentiality.
  • Maintained confidential files related to personnel matters and sensitive business information.
  • Coordinated and managed event-planning logistics, budget administration and team oversight.
  • Set up meetings and appointments, gathered materials, booked conference rooms and provided information to involved parties.
  • Created, maintained and updated documents, reports, and databases.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.

Attendance Specialist

Glenbrook South High School
Glenview, Illinois
08.2015 - 01.2018
  • Monitored student attendance records and identified patterns of absenteeism.
  • Developed and implemented attendance improvement initiatives for students.
  • Communicated with parents regarding attendance concerns and policies.
  • Maintained accurate attendance databases using school management software.
  • Analyzed data to prepare reports on attendance trends and issues.
  • Coordinated with school administrators to ensure accurate attendance records and absenteeism reports.
  • Maintained confidential records of all student absences according to state guidelines.

Teacher’s Aide & Substitute Secretary

St. Joseph School
Wilmette, Illinois
08.2013 - 08.2015
  • Assisted teachers in preparing instructional materials for classroom activities.
  • Supervised students during lessons, ensuring a safe learning environment.
  • Organized and maintained classroom supplies and educational resources.
  • Facilitated small group activities to enhance student collaboration and engagement.
  • Communicated effectively with parents regarding student progress and needs.
  • Implemented classroom management strategies to promote positive behavior.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Managed office correspondence and maintained organized filing systems.
  • Handled incoming calls and directed inquiries to appropriate departments.

Client Service Representative

Merrill Lynch
Northbrook, Illinois
08.1999 - 11.2002
  • Managed client inquiries and provided timely information on financial products.
  • Assisted clients in resolving account issues and ensured satisfaction with services.
  • Coordinated with financial advisors to streamline client onboarding processes.
  • Developed strong relationships with clients through consistent communication and support.
  • Collaborated with team members to enhance service delivery standards.
  • Reviewed and resolved client concerns and issues, researching relevant details and clearly communicating solutions.
  • Provided customer service support to clients in a timely and efficient manner.
  • Maintained customer records in the database system.
  • Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
  • Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
  • Personalized client experience, identifying unique needs and providing information and services to match.
  • Followed up with customers through calls and emails to proactively resolve issues and maintain satisfaction.
  • Scheduled and confirmed appointments based on customer availability.
  • Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
  • Adhered to all applicable laws and regulations while performing job duties.
  • Developed strong relationships with customers through friendly interactions and problem-solving abilities.
  • Scheduled meetings with prospective and existing clients to optimize long-term business success.

Education

Bachelor of Science - Psychology

DePaul University
Chicago, IL
06-1998

Skills

  • Project management
  • Event coordination
  • Budget administration
  • Compliance management
  • Data analysis
  • Stakeholder engagement
  • Problem solving
  • Time management
  • Customer relationship management
  • Expense tracking

Certification

•Kellogg Resource Group, ARC Events Committee
•Kellogg Management Foundations Program
•Harvard Business Publishing – Teaching with Cases
•Our Lady of Perpetual Help Church Guild Member

Timeline

Program Coordinator

Kellogg School of Management
11.2021 - 08.2025

Administrative Assistant

Glenbrook North High School
08.2020 - 10.2021

Administrative Executive

Glen Grove Elementary School
02.2018 - 07.2020

Attendance Specialist

Glenbrook South High School
08.2015 - 01.2018

Teacher’s Aide & Substitute Secretary

St. Joseph School
08.2013 - 08.2015

Client Service Representative

Merrill Lynch
08.1999 - 11.2002

Bachelor of Science - Psychology

DePaul University

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