Natalie Velador
San Luis,AZ
Summary
Adept in leveraging teamwork and collaboration with a knack for documentation management. Excelled in fostering continuous improvement and strategic partnerships, significantly enhancing mission outcomes. Highly organized and detail-oriented with great multitasking and task prioritization skills. Experienced in using a variety of software applications and calendar management. Excellent communication and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mission Support Specialist
Deployed Services
08.2023 - Current
- Facilitate seamless coordination between various departments, acting as a liaison to ensure smooth information flow.
- Provide expert guidance in the development of new mission strategies, and emerging issues.
- Strong ability to achieve and exceed the company's expectations.
- Maintain and managed company databases by using smartsheets and established thorough communication with corporate to implement companywide changes based on my input and detailed ability to recognize improvement needs.
- Improved resource allocation by developing and maintaining a comprehensive mission support database.
- Assist and provide guidance with background investigations using the eQIP system.
- Led a new company project that involved utilizing various databases to gather information. Assisted in processing guard cards for employees with the state and ensured timely follow-up to confirm employees received their licenses promptly.
- Asisst with New Hire Orientation trainings and guide new hires with company policies.
- Provide reports to local and corporate leadership for accuracy and efficiency.
EQIP Specialist
Staff Force Personnel Services
02.2023 - 08.2023
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Assist and provide guidance with background investigations using the eQIP system.
- Collected, arranged, and input information into database system.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained database systems to track and analyze operational data.
- Managed and safeguarded Personally Identifiable Information to ensure compliance with data privacy regulations and company policies.
Barista
Frys Food Store
08.2021 - 04.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
- Used POS system to accurately enter orders and process payments.
Front End Courtesy Clerk
Frys Food Store 699
01.2020 - 08.2021
- Maintained a clean and organized store environment by promptly returning carts to designated areas, ensuring easy access for shoppers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
- Restocked and organized merchandise in front lanes.
- Contributed to positive customer interactions by remaining professional and patient while handling inquiries or complaints.
- Complied with all company policies and procedures related to health regulations, ensuring a safe shopping environment for customers at all times.
- Collaborated with team members to provide seamless service during high-traffic periods, facilitating faster checkouts for customers.
Education
No Degree - Human Development And Family Studies
Arizona Western College
Yuma, AZHigh School Diploma -
Gila Ridge High School
Yuma, AZ05.2022
Skills
- Bilingual (English and Spanish)
- High attention to detail
- Assertive and independent
- Trustworthy
- Documentation Management
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Reliability
- Excellent Communication
- Continuous Improvement
- Excel spreadsheets
- Professionalism
- Adaptability
Certification
- Certified Paraprofessional - May 2020
Languages
Spanish
Native or Bilingual
Timeline
Mission Support Specialist
Deployed Services
08.2023 - Current
EQIP Specialist
Staff Force Personnel Services
02.2023 - 08.2023
Barista
Frys Food Store
08.2021 - 04.2023
Front End Courtesy Clerk
Frys Food Store 699
01.2020 - 08.2021
No Degree - Human Development And Family Studies
Arizona Western College
High School Diploma -
Gila Ridge High School
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