Natalie Villalobos

• Serve as primary point of contact for day-to-day workplace operations across multiple Google office buildings, ensuring consistent service standards and employee experience.

• Selected as the first WEC to support the opening and activation of Tasman 4 Building, overseeing site readiness, vendor coordination, and operational stabilization.

• Manage third-party service providers (janitorial, engineering, specialty vendors), ensuring timely issue resolution, SLA adherence, and clear stakeholder communication.

•Oversee work order intake and preventive maintenance through CMMS systems, ensuring compliance, quality, and timeliness.

•Conduct site walks and safety inspections, documenting findings and driving follow-up actions in partnership with facilities leadership.

•Partner with ABPs and facilities managers to support space utilization, operational improvements, and employee needs.

•Lead signage and workplace readiness initiatives, aligning operational function with user experience and brand standards.

• Coordinated executive meetings and campus events, managing logistics, vendors, and on-site services.

• Proactively identified risks and delivered solutions that strengthened stakeholder trust and service continuity.

• Led daily operations and team management within a high-volume environment, ensuring safety, compliance, and service excellence.

• Developed a leadership style grounded in empathy, accountability, and operational discipline.