Natalie Von Kolen
Summary
Multitasking Veterinarian Assistant willing to work any shift and offering great work ethic with excellent job attendance. Animal lover willing to take on additional shifts while providing great care to animals. Committed to learning new tasks and considered a highly motivated employee. Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
6
6
years of professional experience
Work History
Veterinary Assistant
ShotVet
03.2024 - Current
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Improved client relations through effective communication and education on pet health needs.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Answered owner animal health questions and advised on best care practices.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Participated continuing education training seminars workshops conferences advance knowledge stay current industry trends best practices.
- Restrained animals for examination and treatment.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Assisted senior staff with blood analyses and physical assessments.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Automotive Technician
Heyward Allen Toyota
04.2023 - 03.2024
- Used specialized tools to detect leaks in gas and refrigerant systems
- Diagnosed problems and devised effective solutions with little supervision
- Tires were changed, rotated, and balanced
- Investigated and diagnosed problems with a wide range of vehicle systems and components
- Was in charge of keeping the garage clean, safe, and efficient
- Service Information Tool Trained (SI)
- Experience with diesel trucks
- Strategy Based Diagnostics Experience
- Engine Disassembly and Assembly Experience
- Mechanical and Electrical Diagnostic Experience.
Patriot Launcher Station Enhanced Operator/Maintainer
Army
11.2019 - 04.2023
- Completed inspections, followed maintenance schedules, and completed repairs every week
- Had an excellent attendance record and was always on time for work
- Assembled and configured antennas, power sources, and other equipment to establish communications
- Analyzed and identified equipment failure root causes and initiated corrective actions
- Quickly learned new skills and applied them to daily tasks, improving productivity
- Demonstrated respect, friendliness and willingness to help wherever needed
- Proved successful working within tight deadlines.
Cashier
Turkey Hill
06.2019 - 11.2019
- Educated customers about promotions to increase sales
- Greeted them and gave them product information as customers entered
- Kept well-stocked cashier lanes and store shelves to promote strong sales
- Stayed up to date on sales by reviewing weekly sales circulars and keeping track of price changes
- Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift
- Learned how to deal with checks and credit cards
- Greeted customers with a smile and offered prompt and dedicated assistance
- Provided attentive and skilled assistance to all customer needs
- Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors
- Wrapped and bagged items for customers to protect them from damage and make them easier to transport
- Increased sales and customer satisfaction by keeping checkout areas clean and organized
- Placed orders for supplies and retail items and received them
- Was in charge of assigning subordinates to ensure that daily requirements were met, as well as scheduling employee registers
- Answered questions about store policies and concerns to support positive customer experiences
- Put things on shelves and organize them
- Identified damage to items and collaborated with the supervisor to ensure that returns were processed quickly
- Am able to work in a fast-paced, high-pressure environment.
Shift Leader
Jack in the Box
04.2018 - 04.2019
- Maintained a safe working environment by adhering to all safety procedures, policies, and regulations
- Provided on-the-job training and delegated daily tasks and responsibilities to new employees
- Plan and establish work schedules, assignments, and production sequences to meet production goals
- Recognized and rewarded outstanding work performance to foster a positive and collaborative customer service culture
- Enforced company policies and regulations with employees
- Customers were notified of upcoming sales events and promotions
- Remained calm, collected, and logical in order to identify and implement the best solutions during stressful situations
- Planned and adjusted daily shift needs based on seasonal, weekly, or hourly business demands
- Kept track of employee actions to ensure effective safety, sanitation, and general housekeeping compliance, proactively protecting employees and customers from potential safety hazards and infection risks
- Assist with a variety of financial tasks, including cash handling and deposit preparation
- Assigned daily tasks to employees and kept track of their progress
- Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.
Education
Associate of Applied Science - Veterinary Medicine (Pre-Veterinarian)
Athens Technical College
Athens, GA01.2025
High School -
Lake Havasu High School
Lake Havasu City, AZ01.2019
Skills
- Client Communication
- Team Leadership Qualities
- Animal handling expertise
- Cleaning and sanitizing
- Veterinary medical knowledge
- Vaccine administration
- Compassionate patient care
- Canine health issues
- Immunization Administration
- Supply Ordering and Restocking
- Veterinarian Assistance
- Time management mastery
Timeline
Veterinary Assistant
ShotVet
03.2024 - Current
Automotive Technician
Heyward Allen Toyota
04.2023 - 03.2024
Patriot Launcher Station Enhanced Operator/Maintainer
Army
11.2019 - 04.2023
Cashier
Turkey Hill
06.2019 - 11.2019
Shift Leader
Jack in the Box
04.2018 - 04.2019
Associate of Applied Science - Veterinary Medicine (Pre-Veterinarian)
Athens Technical College
High School -
Lake Havasu High School
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