Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Natalie Wade

Chicago,IL

Summary

I am a Seasoned Professional possessing diverse business skills that encompass people, project/program, vendor and operations management background and ready to contribute to the organization's needs. My experiences span across Market Research-Sales/Residential Construction / Government Contracting / Community Advocate / and Healthcare industries. I am committed to excellence and to Starbucks values by ensuring all projects support the strategic mission and objectives while delivering within Scope, Time, Cost and Compliance.

Overview

24
24
years of professional experience

Work History

Project Manager

Purposed And Monroe Contracting
05.2021 - 02.2024


Provide exceptional client service on all aspects of projects, including consultation with client on business needs, provide recommendations, give presentation & interpretation of scope of work .

  • Manage clients throughout all phases of assigned projects. Communicate feedback to the team in an effort to maintain positive client relations, enhance existing service , help us to meet deadlines in a timely manner .
  • Interact with general contractors , subcontractors and other internal/ external parties. Manage Production Services and Sales. Place purchase orders/ manage the logistics ( pick up/ drop of materials ) Along with freight times. Be liaison between multiple parties to ensure timely completion and delivery of quality results to the client.
  • Address client inquiries provide a time line of services. Give accurate interpretation of quality of work being done on projects and inform subcontractors of any recommendations.
  • Submit receipts, and all payments for final payout/ reimbursement. Manage all business accounts. Negotiate sales / rental of equipment.
  • Build and maintain good relationships with clients by providing excellent client service through task completion charting and communication.
  • Provide Client Management in the acquisition and retention of business through communicating service capabilities, consulting & analysis, and proposal development, and meeting any specific customer needs/ while demonstrating a high level of customer service .
  • Serve as key liaison among all interested parties regarding project status and potential issues.
  • Function as an integral part of the business to guarantee company goals are achieved.
  • Make sure work passes final work inspections.

Community Logistics Worker

Uber
04.2016 - Current
  • Responsible for providing timely pick up and drop off.
  • Provide high quality communication. Manage day to day operations and company logistics
  • Recommendation/ guidance to client about city engagements or best locations .Having a working knowledge and history about the city of Chicago.
  • Answered clients questions and help resolve any issues.
  • Responsible for addressing inquiries from employer and client and manage any concerns and delivery times.
  • Participate in trainings to develop strategies that would positively influence customer experience.
  • Provide updates and report any safety issue to company
  • Expert has provided 8 years of service , over 1300 rides completed 4.89 rating . Over 2000 deliveries . Lifetime of 5000 rides total.

Community Support Worker

Westside Heath Authority
03.2022 - 02.2023

Successfully completed new home residential construction projects by planning, organizing, and controlling projects; completing quality inspections; supervising sub-contractors and staff.

  • Provided ongoing feedback to management . Spear headed the senior activities department. Manage all participants and volunteers.
  • Build relationships with community businesses to gather resources to help keep senior activities.
  • Meet with local alderman's/ Local business to get financial donations . Budget by monitoring project expenditures.
  • Accomplished redefining goals/ outcomes over senior department. Through market research of participants, facilitating meetings and developing new activities.
  • Canvass the local communities / residents/ providing information of services provided to community members
  • Meet with local police departments / government officials ( mayor/ congressman);and faith base leaders to advocate/ participate upcoming events . Such as festivals/ food/ clothing / personal hygiene give away and police mobilizations.
  • Evaluated milestone , anticipate road blocks and provide solutions.
  • Approved projects by conducting inspections at critical phases and obtaining approvals from buyers.
  • Maintained safe, secure, and healthy work environment by following food and Covid-19 or health safety regulations.
  • Enhanced organization reputation by accepting ownership for accomplishing new and different requests, exploring new opportunities, creating new activities.
  • Set on several panels to help increase company visibility obtain funding/ partnerships by discussing company's past - performance , community impact and future goals .
  • Company community liaison.
  • Help in grant writing and creating programs to help revitalize the Austin community.

Cardiac Ultrasound Technician

Midwest Careers
08.2000 - 01.2013
  • Assisted with the building of relationships Patients and health care providers to meet their needs and provide an excellent Patient experience.
  • Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
  • Monitored and managed inventory and supply levels of sterile and non-sterile items, contrast materials, catheters, films, and chemicals.
  • Reviewed work schedule with ultrasound coordinator to support workload coverage and assisted with back-up coverage for unscheduled call outs/emergencies
  • Perform orders under senior Technician, make every effort to satisfy the ordering Doctors request.
  • Interpretation of findings
  • Complied with HIPAA regulations while maintaining familiarity with technology and safety changes for self, patients and visitors.
  • Maintained the equipment, inspected equipment , followed all protocols
  • Provide EKG 12 lead and short also perform stress echos.
  • Stay in constant communication with all necessary departments and staff .

Education

Ultrasound Technicial - Cardiac

Midwestern Career College
Chicago
01.2013

No Degree - Business Management

Southern Illinois University Carbondale
Carbondale, IL
08.2006

Skills

  • Results-driven Project Manager
  • Superior team and client managerial experience,
  • Creative and analytical problem solver with history of managing projects and people
  • Exceptional people skills capable of effectively interacting with clients at all levels of management
  • Proactive, solution oriented and well organized
  • Extremely organized while maintaining attention to detail in a multi-task environment
  • Excellent communication and people skills
  • Decisive, energetic, thought focused leadership, liaison/ management of project's
  • Accomplished negotiator, capable of successfully applying negotiation skills

Accomplishments

Capitalized on technology trends to improve products and processes within Cognizant Analytics MR-COE. Oversaw the implementation from a propriety survey platform to ConfirmIt. Renegotiated existing vendor contracts saving the MR-COE department on average 15% on projects. Improved panel retention by implementing referral programs, prizes and mini polls to keep panelist engaged during slow periods.

Timeline

Community Support Worker

Westside Heath Authority
03.2022 - 02.2023

Project Manager

Purposed And Monroe Contracting
05.2021 - 02.2024

Community Logistics Worker

Uber
04.2016 - Current

Cardiac Ultrasound Technician

Midwest Careers
08.2000 - 01.2013

Ultrasound Technicial - Cardiac

Midwestern Career College

No Degree - Business Management

Southern Illinois University Carbondale
Natalie Wade