I am a Seasoned Professional possessing diverse business skills that encompass people, project/program, vendor and operations management background and ready to contribute to the organization's needs. My experiences span across Market Research-Sales/Residential Construction / Government Contracting / Community Advocate / and Healthcare industries. I am committed to excellence and to Starbucks values by ensuring all projects support the strategic mission and objectives while delivering within Scope, Time, Cost and Compliance.
Provide exceptional client service on all aspects of projects, including consultation with client on business needs, provide recommendations, give presentation & interpretation of scope of work .
Successfully completed new home residential construction projects by planning, organizing, and controlling projects; completing quality inspections; supervising sub-contractors and staff.
Capitalized on technology trends to improve products and processes within Cognizant Analytics MR-COE. Oversaw the implementation from a propriety survey platform to ConfirmIt. Renegotiated existing vendor contracts saving the MR-COE department on average 15% on projects. Improved panel retention by implementing referral programs, prizes and mini polls to keep panelist engaged during slow periods.