Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Natalie "Nat" Waldman

Charlotte,NC

Summary

Skilled in Retail and Customer Service with additional skills in Food Service. Great and resourceful customer service worker recognized for the ability to complete tasks efficiently and with high productivity. Specialize in customer service and inventory management. Excel in fast-paced environments using strong communication skills, adaptability, and teamwork to ensure seamless operations. Fast learner and Friendly personality, able to communicate to patrons in multiple languages.

Overview

1
1
year of professional experience

Work History

Food Service Worker

Nothing but Noodles
Charlotte, NC
03.2024 - 08.2024
  • Replenished condiments at customer tables as needed.
  • Performed opening and closing duties as assigned by management.
  • Followed established cash handling procedures when collecting payment from customers.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Greeted customers upon arrival in the dining area.
  • Organized take-out orders for customers who requested them.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Served meals to customers in a friendly and courteous manner.
  • Delivered food orders promptly and accurately to guests tables.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Performed variety of duties related to food service.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Operated cash register to process cash, check, and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Acquired new skills to support team and further accommodate customer needs.
  • Maintained safe food handling practices to prevent germ spread.
  • Assembled and served meals according to specific guest requirements.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Made meals in accordance with company standards and requirements.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Directed patrons to restrooms and other amenities within facility.

Sales Associate

Chuck E Cheese
Charlotte, NC
01.2024 - 06.2024
  • Provided accurate information about products, prices and services.
  • Upsold additional items based on customer interests and needs.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Greeted customers and provided exceptional customer service.
  • Conducted inventories on a regular basis to track stock levels.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Developed promotional strategies to increase sales volume.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Developed trusting relationships with customers by making personal connections.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Prepared merchandise for purchase or rental.

Cashier

Hot Topic
Charlotte, NC
04.2023 - 10.2023
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Followed company security procedures for handling large sums of money.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Discounted purchases by scanning and redeeming coupons.
  • Used suggestive selling techniques to promote add-on sales.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped with purchases and signed customers up for rewards program.
  • Answered customer questions and provided store information.
  • Processed sales transactions to prevent long customer wait times.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

High School Diploma -

Central Piedmont Community College
Charlotte, NC
08-2026

Skills

  • Customer service
  • Cash handling
  • Food safety
  • Point of sale
  • Inventory management
  • Team collaboration
  • Menu memorization
  • Cleaning and sanitizing
  • Safe food handling
  • Team oriented
  • Reliability and punctuality
  • Problem-solving
  • Quick learner
  • FLUENT IN SPANISH AND RUSSIAN
  • Critical thinking
  • Multitasking
  • Active listening
  • Verbal communication
  • Attention to detail
  • Organization
  • Analytical thinking
  • Conflict resolution
  • Time management

Affiliations

  • Loves Music and Art
  • Interested in Video Games
  • Likes Reading
  • Interested in Fashion and Makeup
  • Interested in Language Learning

Languages

English
Native/ Bilingual
Spanish
Professional
Russian
Native/ Bilingual
French
Professional
Greek
Limited
German
Limited

Timeline

Food Service Worker

Nothing but Noodles
03.2024 - 08.2024

Sales Associate

Chuck E Cheese
01.2024 - 06.2024

Cashier

Hot Topic
04.2023 - 10.2023

High School Diploma -

Central Piedmont Community College

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