Years of Professional Experience
Hi, I’m
Natalie Walker
Edinburg,TX
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
Years of Customer Relationship Management
3
Years in Food and Beverage Industry
5
Years in the Healthcare Industry
Work History
Brinker Nation/ Chili's
Quality Assurance
12.2022 - Current
Job overview
- Maintained speed of service for food orders while minimizing errors and complaints.
- Trained new expeditors and food runners according to company policies and standards.
- Played key role in bolstering high-end dining experience by optimizing resources allocation.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Hind Cattle Company
Nanny
11.2021 - 12.2022
Job overview
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Genesee Dental Group
Dental Assistant
06.2021 - 09.2021
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Corson Dentistry
Dental Assistant
08.2020 - 08.2021
Job overview
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery
- Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support
- Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software
- Managed office schedules and calendars to coordinate administrative planning and execution
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
Avamere Health Services
CNA - Certified Nursing Assistant
07.2019 - 04.2021
Job overview
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
PASCO
CNA - Certified Nursing Assistant
04.2018 - 08.2019
Job overview
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Brinker Nation
ToGo Specialist & Quality Assurance
12.2016 - 04.2019
Job overview
- Followed all company policies and procedures to deliver quality work
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs
- Provided suggestions for and actively participated in improving sales, margins and execution of all programs
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues
- Listened and responded to customer requests and forwarded necessary information to superiors
- Drove sales through sampling initiatives, suggestive selling and communication of promotional items and specials
- Interpreted clients' needs and introduced services to fit specific requirements.
Life Care Centers of America, 81212
CNA - Certified Nursing Assistant
06.2016 - 10.2016
Education
Goal Academy
High School Diploma
2018
Pueblo Community CollegeCañon City, CO
Certification Course from Certified Nursing Assistant
06.2016
Skills
- Customer Relationship Management
- Team Leadership
- Complex Problem-Solving
- Issue and Conflict Resolution
- Quality Control
- Productivity and Efficiency
- Attention to Detail
- Servsafe Certification
- Workstation Sanitation
- Ability to Adapt
- Excellent Communication
- Dependable and Responsible
- Quality Assurance
- Project Management
- Peer Relationships
- Issue Resolution
- Team Collaboration
- Office Management
- Strong Writing and Verbal Skills
- Data Verification
- Sanitation Protocols
- Staff Training
- Stocking and Replenishing
Certification
CPR/First Aid
June 2020 to June 2036
Certified Nursing Assistant (CNA)
May 2016 to Present
Driver's License
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Quality Assurance
Brinker Nation/ Chili's
12.2022 - Current
Nanny
Hind Cattle Company
11.2021 - 12.2022
Dental Assistant
Genesee Dental Group
06.2021 - 09.2021
Dental Assistant
Corson Dentistry
08.2020 - 08.2021
CNA - Certified Nursing Assistant
Avamere Health Services
07.2019 - 04.2021
CNA - Certified Nursing Assistant
PASCO
04.2018 - 08.2019
ToGo Specialist & Quality Assurance
Brinker Nation
12.2016 - 04.2019
CNA - Certified Nursing Assistant
Life Care Centers of America, 81212
06.2016 - 10.2016
Goal Academy
High School Diploma
Pueblo Community College
Certification Course from Certified Nursing Assistant
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