Natalie Walker
San Jose,CA
Summary
Professional dental, medical care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.
Overview
17
17
years of professional experience
Work History
Surgical Dental Assistant / Scan Technician
Los Gatos Oral & Facial Surgery
07.2024 - Current
- Utilize Trios scanner to capture precise 3D intraoral images for implant restorations.
- Perform crown implant scans and transmit case files to labs.
- Verify integration and stability of healed implants prior to final restoration.
- Assist with post-operative care for wisdom teeth and implant patients.
- Prepare and send Surgical Releases and Panos to refer doctors.
- Complete panoramic and CT imaging for diagnostic and surgical planning.
- Support room turnover, sterilization, and surgical readiness.
- Proficient in CS WINOMS and DrTalk systems.
Dental Assistant
Aparna Menrai, DDS
06.2023 - 07.2024
- Greeted patients and prepared them for procedures to ensure comfort.
- Supported dentists with chairside assisting during restorative and preventive treatments.
- Performed digital X-rays and maintained strict infection control protocols.
- Managed operators for setup, breakdown, and end-of-day duties.
- Performed autoclave and chemical disinfection processes.
- Provided clear patient communication and post-visit instructions.
Dental Assistant
Griffith Family Dental
07.2020 - 03.2023
- Assisted with sedation, cosmetic, restorative, and conservative dentistry.
- Utilized Dentrix and Dexis for charting, imaging, and scheduling.
- Prepared daily trays and ensured operatory readiness.
- Maintained infection control and sterilization standards.
- Supported crown prep, composite fillings, amalgams, and sealant applications.
- Managed inhalation of sedation workflows and patient monitoring.
- Logged autoclave performance for Midmark M11, SciCan Statim, and Spore tests.
- Tracked laboratory cases and sterilization documentation.
Medical Assistant / Front Desk Coordinator
Comprehensive Spine & Sports Center
08.2019 - 05.2020
- Managed patient check-in/check-out, intake accuracy, and front office flow.
- Maintained HIPAA-compliant chart documentation and medical histories.
- Performed vitals, injections, medication administration, and procedure tray setup.
- Assisted with Trigger Point, Corticosteroid, and Prolotherapy procedures.
- Coordinated DME brace dispensing and maintained tracking spreadsheets.
- Processed referrals, retrieved lab/imaging results, and supported provider communication.
- Ensured accurate patient messages and scheduling via EClinicalWorks.
Lobby Receptionist / Administrative Support
Cortec Precision Manufacturing
12.2011 - 08.2019
- Served as a first point of contact for visitors and phone inquiries.
- Managed visitor badges, security logs, meetings, and event coordination.
- Supported executives with scheduling and administrative tasks.
- Verified purchase orders and assisted with invoicing and inventory pulls.
- Maintained an organized, secure reception environment.
Medical Assistant / Patient Registration Representative
Santa Clara Urgent Care/Imaging Center
03.2009 - 09.2011
- Handled scheduling, chart management, and intake calls.
- Performed phlebotomy, injections, EKGs, vitals, and lab collections.
- Assisted with minor surgical procedures and post-op dressings.
- Explained procedures and ensured patient understanding.
- Utilized Filemaker and Novaris systems.
Education
ACLS Certification -
American Heart Association
09-2025
BLS Certification -
American Heart Association
08-2024
Certificate Dental Radiology -
Dental Advantage Career
07-2020
Medical Assistant Certificate -
Institute For Business And Technology
02-2009
Skills
- Oral Surgery & Implant Workflow
- Trios Intraoral Scanning
- Diagnostic Imaging: Panoramic, CBCT
- WINOMS, Dentrix, Dexis, DrTalk, EClinicalWorks
- Room Turnover & Sterilization
- Team collaboration
- Treatment Coordination & Patient Communication
- Scheduling, Check-In/Check-Out, Insurance Basics
- Administrative Support & Multitasking
- Digital X-ray proficiency
- Room set up and preparation
- Suture removal
- Dental procedure preparation
- Supported comprehensive consultations for wisdom tooth extractions and dental implant placement, including imaging, charting, and patient education
Timeline
Surgical Dental Assistant / Scan Technician
Los Gatos Oral & Facial Surgery
07.2024 - Current
Dental Assistant
Aparna Menrai, DDS
06.2023 - 07.2024
Dental Assistant
Griffith Family Dental
07.2020 - 03.2023
Medical Assistant / Front Desk Coordinator
Comprehensive Spine & Sports Center
08.2019 - 05.2020
Lobby Receptionist / Administrative Support
Cortec Precision Manufacturing
12.2011 - 08.2019
Medical Assistant / Patient Registration Representative
Santa Clara Urgent Care/Imaging Center
03.2009 - 09.2011
ACLS Certification -
American Heart Association
BLS Certification -
American Heart Association
Certificate Dental Radiology -
Dental Advantage Career
Medical Assistant Certificate -
Institute For Business And Technology