Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Natalie Walker

Telford,PA

Overview

5
5
years of professional experience
1
1
Certification

Work History

CHHA

Home Helpers
North Wales, PA
01.2024 - Current
  • Understanding customer needs and building rapport
  • Resolving customer issues quickly and effectively
  • Handling difficult or upset customers

Ambassador

Reef Technology
Sellersville, PA
01.2023 - 09.2023
  • Addressed patient concerns, guiding them to the right services, and calming anxious family members
  • Answered and resolved high-volume inbound inquiries with a focus on accuracy and customer satisfaction
  • Maintained compliance with organizational policies while delivering exceptional service

Prestige Beauty Advisor

Ulta Beauty
North Wales
09.2021 - 01.2022
  • Improved sales conversion by guiding customers through product selection
  • Resolved customer inquiries and concerns promptly, ensuring satisfaction
  • Provided clear, accurate information to customers via in-person and verbal communication.

Education

Completion of Esthetics Program - Accelerated

The Salon Professional Academy
Collegeville
01-2025

Completed EKG Technician Program - Accelerated

BCCC
Newtown, PA
12-2018

Skills

  • Patient care coordination
  • Vital monitoring
  • Client records
  • Behavior management
  • Personal hygiene assistance
  • Emotional assistance

Accomplishments

  • Recognized for exceeding care plan goals and contributing to team success in performance reviews
  • Received positive feedback from clients and families for compassionate, consistent care
  • Monitored and recorded vital signs accurately, contributing to timely interventions and better health outcomes

Certification

  • [Esthetics] Training - [Aug. 2024 - Jan. 2025]
  • CET - EKG Technician

Languages

Spanish
Limited Working

Timeline

CHHA

Home Helpers
01.2024 - Current

Ambassador

Reef Technology
01.2023 - 09.2023

Prestige Beauty Advisor

Ulta Beauty
09.2021 - 01.2022

Completed EKG Technician Program - Accelerated

BCCC

Completion of Esthetics Program - Accelerated

The Salon Professional Academy
Natalie Walker