Natalie Walters
Channahon,IL
Summary
Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors.
Overview
17
17
years of professional experience
Work History
Teacher's Assistant
Channahon School District 17
Channahon, IL
02.2022 - Current
- Provided individualized assistance to students with special needs in the classroom.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Maintained accurate records of student attendance, grades, and behavior reports.
- Collaborated with colleagues to develop instructional plans that meet individual student needs.
- Supervised students during lunchtime, field trips, assemblies, and other activities.
- Observed student performance in order to assess progress towards academic goals.
- Enforced rules regarding student conduct while promoting respect for diversity among classmates.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
Kitchen Lead
Troy School District
Joliet, IL
08.2016 - 02.2022
- Organized kitchen staff shifts and coordinated daily tasks for efficient workflow.
- Maintained accurate records of inventory, supplies, and orders.
- Trained new employees in food safety protocols and kitchen operations.
- Monitored food temperature during storage, preparation, and service.
- Ensured compliance with local health department regulations.
- Reviewed employee performance evaluations to identify areas for improvement.
- Ordered food ingredients from vendors based on budget constraints.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Front Desk Receptionist
Area Landscape Supply
Mokena, IL
03.2008 - 08.2016
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support, such as filing documents, photocopying, faxing, and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Education
High School Diploma -
Lincoln Way
New Lenox06-1999
Skills
- Adaptive team player
- Appointment confirmation
- Filing and sorting
- Scheduling appointments
- Customer assistance and interaction
- Problem-solving skills
- Instructional support
- Maintaining safe environments
- Activity implementation
- Verbal and written communication
Timeline
Teacher's Assistant
Channahon School District 17
02.2022 - Current
Kitchen Lead
Troy School District
08.2016 - 02.2022
Front Desk Receptionist
Area Landscape Supply
03.2008 - 08.2016
High School Diploma -
Lincoln Way
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