Natalie Warner
Shoreline,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Real Estate Broker
Keller Williams Greater Seattle
03.2012 - Current
- Negotiates real estate contracts to navigate transactions between buyers and sellers.
- Provides guidance and consultation to clients to make well-informed decisions in real estate investments.
- Analyzes local real estate market conditions and trends to identify profitable investment opportunities.
- Arranges for inspections and surveys of sold properties.
- Advises clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
Loans/ Mortgage Consultant Assistant
MetLife Home
05.2009 - 03.2012
- Managed loans in process from origination to close.
- Served as point of contact for clients throughout the loan process.
- Provided excellent service to clients by promoting outgoing demeanor and issue resolution abilities.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Processed origination flow of new files for the entire branch.
- Generated reports and postings of loan officer standings.
- Maintained the inventory of the office supplies.
- Created marketing campaigns to generate leads.
- Assisted in rectifying errors for closed loan audits.
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
Sales Coordinator
Starwood Vacation Ownership
04.2008 - 05.2009
- Assist sales to ensure that timely response and follow up inquires are completed from group leads, travel agents and wholesalers.
- On property liaison for site inspections, group inquiries and department responsibilities.
- Produce Event Summary and Event Orders accurately and timely.
- Ensure a thorough handover is administered to appropriate operational personnel for all events.
- Manage last minute changes through change log and verbal communication with relevant personnel in an accurate and timely manner.
- Manage group reservations by monitoring group pick up, cut off, and rate availability to maximize rooms revenue and guest satisfaction.
- Improved productivity by increasing customer communication and responding to feedback.
- Collaborated with the sales and the service teams to offer the best guest experience.
Marketing Executive
Marriott Vacation Club International
12.2007 - 04.2008
- Generated prospects for vacation ownership presentations with guests and visitors throughout the town.
- Analyzed consumer usage patterns to identify trends and target key demographics.
Sales Executive
Marriott Vacation Club International
06.2007 - 12.2007
- Met with prospective owners while presenting vacation ownership options.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Production Assistant
Countrywide Home Loans
03.2004 - 06.2007
- Instrumental in qualifying borrowers for the proper mortgage needs.
- Worked directly with agents, appraisers, title, escrow and borrowers while collecting outstanding conditions.
- Responsible for managing an active pipeline with efficient time management.
- Recruited and trained new team members which allowed growth and increased sales.
- Demonstrated ability for increased responsibility when funded loans grew from 2 million to 10 million a month.
- Contributed to the restructure of work flow to streamline the process.
- Played a significant role in assisting our team leader who qualified for the Circle of Excellence 3 years consecutively.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays.
- Supported production needs by performing routine tasks using standard procedures and equipment.
Personal Banker
Wells Fargo Bank
07.2003 - 03.2004
- Assisted clients with home refinance, personal and auto needs
- Planned and conducted onsite/offsite presentations to promote our products and services with local businesses
- Conducted unexpected account reviews which lead to multiple cross sells including new accounts and referrals to the investment banking and insurance affiliates.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Followed up with customers to gather feedback and provide additional assistance.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Presented new and additional products and services to existing customers.
Personal Banker
Bank Of America – National Direct Sales
03.2000 - 07.2003
- Excelled in a fast pace inbound call center during the peak of the refinance boom
- Cross sold additional products and accounts including endless referrals to company affiliates.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Cross-sold bank products and services to meet customer needs and provide options.
Education
Bachelor of Arts - Integrated Social Sciences
University of Washington
Seattle, WA06.2026
Business
Edmonds Community College
Lynnwood1999
Skills
- 10 years experience in real estate
- 12 years experience within the mortgage industry
- Adapt to change quickly
- Ability to multi task efficiently with high volume work load
- Effective contributor in a team environment
- Excellent at building rapport with clients
- Professional phone etiquette
- Creative in finding solutions
- Always seeking to find a better process
Timeline
Real Estate Broker
Keller Williams Greater Seattle
03.2012 - Current
Loans/ Mortgage Consultant Assistant
MetLife Home
05.2009 - 03.2012
Sales Coordinator
Starwood Vacation Ownership
04.2008 - 05.2009
Marketing Executive
Marriott Vacation Club International
12.2007 - 04.2008
Sales Executive
Marriott Vacation Club International
06.2007 - 12.2007
Production Assistant
Countrywide Home Loans
03.2004 - 06.2007
Personal Banker
Wells Fargo Bank
07.2003 - 03.2004
Personal Banker
Bank Of America – National Direct Sales
03.2000 - 07.2003
Bachelor of Arts - Integrated Social Sciences
University of Washington
Business
Edmonds Community College
Similar Profiles
Janice Merrill BrownJanice Merrill Brown
Managing Real Estate Broker at Keller Williams SeattleManaging Real Estate Broker at Keller Williams Seattle
Stacy WinegardnerStacy Winegardner
Licensed Residential Real Estate Agent at Keller Williams North SeattleLicensed Residential Real Estate Agent at Keller Williams North Seattle
Melissa HackerMelissa Hacker
Director of Marketing and Communications at Keller Williams Greater PA RegionDirector of Marketing and Communications at Keller Williams Greater PA Region
Artemisia (Ashleigh) Street-WisemanArtemisia (Ashleigh) Street-Wiseman
Inbound Expert at TargetInbound Expert at Target
Chettana VilaysackChettana Vilaysack
Student Assistant at Access Resource Center (ARC)Student Assistant at Access Resource Center (ARC)