Home management professional prepared for this role. Strong in team collaboration and achieving results. Skilled in household management, customer service, and problem-solving. Reliable and adaptable with changing needs, ensuring success in fast-paced environment.
Overview
17
17
years of professional experience
Work History
Household Management
01.2017 - 01.2025
Managed daily schedule for a family of five, ensuring efficient time utilization
Coordinated childcare arrangements, including scheduling appointments and managing communication with providers
Maintained household budget, tracking expenses and prioritizing spending
Provided educational support to children through structured learning activities and curriculum development
Head of Field Sales
Danone Waters UK & Ireland
01.2016 - 03.2017
Responsible for managing c.100 Field Sales reps using a third-party Field Marketing agency
The team work across Grocery, Impulse and Wholesale outlets
Interpret Danone Waters commercial strategy and brand plans, transposing this into a structured plan for the Field Teams, ensuring we extract maximum value out of these resources in pursuit of our business objectives
Design KPIs to measure success of teams and individuals, focusing their energy and stretching capabilities
KPIs are focused on driving maximum distribution, availability and visibility in outlets, whilst driving efficiency
Negotiate contract with agency, ensuring we get the suitable quality and cost for services
Manage the budget to ensure spending is efficient
Present options to Leadership Team to invest in growth opportunities to drive sales
Senior Commercial Manager Morrisons & New Business
Danone Waters UK & Ireland
01.2013 - 11.2014
Managed and analyzed budgets, P&L and sales reports
Implemented jointly aligned commerical plan in Morrisons
Increased profitability by negotiating favorable contract terms
Year 1 performance in Morrisons targeted to be flat, however managed to achieve bottom line growth of 5% through driving efficiency of spend and mix
In Y2 again targeted @ +2%, achieved +11% in sales & profit
Highstreet Sector Manager
Danone Waters UK & Ireland
05.2011 - 12.2012
Managed budgets and resources for multiple projects simultaneously, ensuring timely completion within budget constraints
Negotiated contracts with suppliers, securing favorable terms for the organization
Responsible for Highstreet sector accounts: WHSmith Highstreet & Travel the most significant account for Danone Waters in the Highstreet sector plus Superdrug, Martin McColls, Holland & Barrett, bargain Booze, Selfridges and Fortnum & Mason
Trained and mentored employees, increasing their skills and fostering professional growth
National Account Manager Highstreet
Danone Waters UK & Ireland
03.2010 - 04.2011
Built strong relationships with key decision-makers at the executive level within national accounts organizations
Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue
Responsible for following accounts: Superdrug, Martin McColls, Bargain Booze, Premium retail (Selfridges, Harvey Nichols, Fortnum & Mason)
Territory Manager South East
Danone Waters UK & Ireland
03.2008 - 03.2010
Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory in the Impulse Wholesale Channel
Executed plan for quality in-depot activation across the South East of the UK
Analyzed sales data to identify areas for territory improvement and implemented strategies to maximise sales growth
Education
Bachelor of Arts - Business Hons
University of Durham
United Kingdom
07-2007
A levels - Accounting B, Business Studies B, Psychology B
Alton College
United Kingdom
07-2004
GCSE’s - 1 A 5 A’s, 5 B’s
Alton Convent School
United Kingdom
06-2002
Skills
Teamwork and collaboration
Organisation and time management
Multitasking Abilities
Excellent communication
Problem-solving
Relationship management
Sales management
Timeline
Household Management
01.2017 - 01.2025
Head of Field Sales
Danone Waters UK & Ireland
01.2016 - 03.2017
Senior Commercial Manager Morrisons & New Business
Danone Waters UK & Ireland
01.2013 - 11.2014
Highstreet Sector Manager
Danone Waters UK & Ireland
05.2011 - 12.2012
National Account Manager Highstreet
Danone Waters UK & Ireland
03.2010 - 04.2011
Territory Manager South East
Danone Waters UK & Ireland
03.2008 - 03.2010
Bachelor of Arts - Business Hons
University of Durham
A levels - Accounting B, Business Studies B, Psychology B