Hi, I’m
Natalie Watson
Folsom,CA
Summary
Industrious Funeral Assistant enthusiastically pursuing opportunity to apply experience in funeral industry services. Advanced industry knowledge acquired through 6 years of superior performance.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
25
years of professional experience
Work History
Rosebourgh Mortuary Transport, CA
Removal Technician
09.2023 - Current
Job overview
- Transported deceased bodies from place of death to mortuary facility.
Lowest Cost Cremation/Lind Brothers Funeral HomeCarmichael, CA
Funeral Arranger /Removal Tech
07.2019 - 09.2023
Job overview
- Greeted and comforted family members during arrangement meetings.
- Scheduled appointments for families seeking funeral services.
- Assisted with the selection of caskets, Jewish Tahara's, filling urns, clothing and other items needed for a service or memorial.
- Handled financial transactions including collecting payments for services rendered.
- Ensured all documents were completed accurately prior to submitting them to the appropriate agencies.
- Performed administrative duties such as filing paperwork, answering phones for 2 companies, and responding to emails from customers.
- Collaborated with colleagues on various tasks related to funeral arrangements or memorial services.
- Completed and filed all necessary legal documentation quickly and accurately.
- Addressed all client questions and requests for information relating to funeral services and pricing.
- Consulted with families of deceased to make funeral arrangements.
- Removed deceased from place of death and transported to funeral home.
- Obtained information to complete death certificates or burial permits.
- Processed death certificates and maintained meticulous in-house records.
- Daily errands such as health department runs
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Providing support services for a variety of events including setup and breakdown assistance as needed.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Discarded cardboard boxes and trash in dumpsters
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Completed necessary paperwork for final disposition of deceased persons' remains.
- Cleaned and maintained vehicles used for transporting remains.
- Attended wakes, viewings, and graveside services as requested by families.
- Transported urns containing ashes of deceased individuals to specified locations upon request.
- Assisted with loading and unloading caskets into the retort chamber.
- Transported urns containing ashes to designated locations upon completion of a cremation.
SRR Property and DevelopmentSacramento, CA
Laborer
04.2016 - 04.2019
Watson RoofingSacramento, CA
Payroll /Accounts Receivables
08.1999 - 07.2010
Education
CFDA
Law And Review
09-2022
CFDA
Funeral Arranger from Arrangement Counsler
08-2022
High School
Skills
- Reliability
- Organizational Skills
- Multitasking
- Emotional Support
- Teamwork and Collaboration
- Guest Assistance
- Professional Appearance
- Chapel preparation
- Office Administration
- Mortuary operations
- MS Word, Excel, and Outlook
- OSHA Regulations
- 24 hours on call service
License
- Current CA Driver's License
- Current Sacramento County Coroners Contractor ID for Statwide Mortuary Transport & Support, Inc.
Timeline
Removal Technician
Rosebourgh Mortuary Transport
09.2023 - Current
Funeral Arranger /Removal Tech
Lowest Cost Cremation/Lind Brothers Funeral Home
07.2019 - 09.2023
Laborer
SRR Property and Development
04.2016 - 04.2019
Payroll /Accounts Receivables
Watson Roofing
08.1999 - 07.2010
CFDA
Law And Review
CFDA
Funeral Arranger from Arrangement Counsler
High School
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