NATALIE WAZZI
El Cajon,CA
Summary
Customer-focused professional with experience in retail, sales, and entrepreneurship. Skilled in delivering excellent service, multitasking in fast-paced environments, and managing operations. Strong abilities in communication, leadership, sales, and digital marketing.
Overview
3
3
years of professional experience
Work History
Sales and Service Associate
Princess Polly Fashion Valley
09.2024 - Current
- Provided outstanding customer service in a high-volume retail environment, consistently meeting or exceeding sales goals.
- Assisted customers with styling, sizing, and product recommendations to enhance purchases.
- Communicated effectively in person and over the phone while maintaining professionalism under pressure.
Sales and Service Associate
Alo Yoga UTC
05.2024 - 01.2025
- Delivered exceptional customer experiences by resolving issues and tailoring product recommendations.
- Supported sales targets by upselling and cross-selling items to maximize client satisfaction.
- Maintained strong product knowledge of Alo Yoga’s lines, including features, benefits, and trends.
Shift Lead/Keyholder
Crumbl Cookies
05.2022 - 01.2024
- Supervised and trained employees, ensuring high standards of customer service.
- Managed store opening/closing procedures, including cash handling and register balancing.
- Oversaw inventory, ordering, and maintaining a clean, organized environment.
Education
GED -
Cuyamaca College
San Diego, CASkills
- Strong customer service and client relations skills
- Excellent communication and teamwork abilities
- Proven ability to multitask and work under pressure
- Leadership and organizational skills
- Knowledge of proper cash handling procedures
- Sales, upselling, and product knowledge presentation
- Business management, branding, and online marketing
Languages
Arabic
Native or Bilingual
Timeline
Sales and Service Associate
Princess Polly Fashion Valley
09.2024 - Current
Sales and Service Associate
Alo Yoga UTC
05.2024 - 01.2025
Shift Lead/Keyholder
Crumbl Cookies
05.2022 - 01.2024
GED -
Cuyamaca College
ENTREPRENEURIAL EXPERIENCE
Blushed By Nat — Owner/Operator (February 2025 – Present)
- Founded and managed a cosmetic tattooing business specializing in lip blushing.
- Handle all aspects of operations, including client scheduling, consultations, marketing, and financial management.
- Provide excellent customer care while maintaining a professional and welcoming studio environment.
Gloss By Nat — Owner/Creator (2019 – 2021)
- Created a line of vegan and cruelty-free lip and body care products.
- Built and managed an e-commerce website, overseeing branding, marketing, order fulfillment, and customer service.
- Developed entrepreneurial skills by independently running all aspects of the business.
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