Natalie Weinstein
Seekonk,MA
Summary
A highly motivated and dedicated professional recognized for a strong work ethic, exceptional organizational skills, and a commitment to excellence. Demonstrates a results-driven mindset with proven determination to succeed both academically and professionally. Consistently maintains high standards of performance, professionalism, and integrity while managing multiple priorities effectively. Brings a focused, disciplined, and goal-oriented approach to every task, contributing positively to team success and organizational growth.
Overview
5
5
years of professional experience
Work History
Sales Receptionist
BMW of Sudbury Herb Chambers
01.2025 - 05.2025
- Managed incoming calls and directed them to appropriate departments efficiently.
- Managed sales appointment check in's using dealership management software.
- Maintained reception area to ensure a welcoming environment for clients.
- Processed customer transactions accurately and handled cash register operations.
- Supported administrative tasks, contributing to overall office organization and efficiency.
- Resolved customer concerns promptly, fostering trust in the brand and increasing repeat business opportunities.
- Trained new receptionists on company procedures, contributing to a smooth onboarding process for new hires.
- Enhanced customer experience with thorough product knowledge and prompt assistance.
- Contributed to higher lead conversion rates by effectively qualifying incoming calls and inquiries.
Receptionist
Longfellow Health Club
09.2024 - 12.2024
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Coordinated scheduling for fitness classes and personal training sessions to optimize member engagement.
- Maintained accurate records of memberships, payments, and facility usage to support financial reporting.
- Implemented organizational improvements that enhanced front desk efficiency and workflow management.
- Developed strong relationships with members, fostering a welcoming community atmosphere at the health club.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Daycare Assistant
Appleseeds Daycare
04.2020 - 08.2024
- Facilitated daily activities and playtime to promote child development and social skills.
- Monitored and documented children's progress, ensuring adherence to safety and care standards.
- Organized and maintained classroom materials, fostering an engaging learning environment.
- Supported lead teachers in managing classroom behavior and enforcing rules effectively.
- Developed creative activities that stimulated children's cognitive growth and creativity.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
Education
MBA - Digital Marketing
Bryant University
Smithfield, Rhode Island, RI05-2029
Framingham High School
Framingham, MA06-2025
Skills
- Customer service
- Cash handling
- Appointment scheduling
- Front desk operations
- Sales transaction processing
- Reception area management
- Conflict resolution
- Call routing
- Training and onboarding
- Product knowledge
- Client relationship management
- Communication skills
- Team collaboration
- Time management
- Organizational skills
- Client relations
- Reception management
- Social media
Timeline
Sales Receptionist
BMW of Sudbury Herb Chambers
01.2025 - 05.2025
Receptionist
Longfellow Health Club
09.2024 - 12.2024
Daycare Assistant
Appleseeds Daycare
04.2020 - 08.2024
MBA - Digital Marketing
Bryant University
Framingham High School