Natalie Williams
Tulsa
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Data Center Technician
Bank of Oklahoma
07.2024 - Current
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Assisted with performing infrastructure readiness tests.
- Dressed and labeled cables for easy identification and traceability.
- Entered device locations and cable connections into database.
- Recorded received products into database using asset tags information, product manufacturer, model and serial number.
- Reviewed network design and set up copper and fiber-optic cabling infrastructures.
Data Center Technician
Akkodis
02.2021 - 02.2023
- Performed troubleshooting and repair of server, network, storage, power, cooling and other data center related hardware components.
- Installed new servers, switches and other equipment in the data center following best practices.
- Assisted with planning and implementation of projects related to data centers such as cabling upgrades or system migrations.
- Implemented security measures to protect sensitive information stored within the data center environment.
- Provided guidance and training to junior staff members who are responsible for day-to-day operations at the Data Center Facility.
- Upgraded internal system components, CPUs, memory, hard drives and network cables.
Technical Support Assistant
Claremore Public Schools
08.2017 - 05.2020
- Resolved customer inquiries through phone, email, chat and remote access support.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Troubleshot network connectivity issues for both wired and wireless connections.
- Configured networks for new office locations according to established guidelines.
- Provided technical assistance to customers and employees with computer hardware and software issues.
- Created user accounts, profiles, data backups and other system configurations as needed.
Education
GED -
Union Public Schools
Broken Arrow, OK08-2014
Skills
- System Administration
- Component Installation
- Software Updates
- Training and mentoring
- Device configuration
- Windows Server
- Data Security
- OSI
- TCP/IP
- IT support
- Maintenance and repairs
- Raritan expertise
- SturxureWare expertise
- APC expertise
Accomplishments
Rewarded Employee of the Month in October of 2024.
Timeline
Data Center Technician
Bank of Oklahoma
07.2024 - Current
Data Center Technician
Akkodis
02.2021 - 02.2023
Technical Support Assistant
Claremore Public Schools
08.2017 - 05.2020
GED -
Union Public Schools