NATALIE WILLIAMS
Indianapolis,Indiana
Summary
Motivated and dependable student currently pursuing an Associate of Applied Science in Criminal Justice at Ivy Tech Community College, with a strong academic record and hands-on experience in fast-paced customer service environments. Demonstrates excellent communication, time management, and problem-solving skills, along with a proven ability to work collaboratively and handle responsibilities with professionalism. Known for reliability, adaptability, and a strong work ethic, with a commitment to continued growth and contributing positively to the Ball State community.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
To-Go Server
Longhorn Steakhouse
Indianapolis, IN
02.2026 - Current
- Deliver prompt and accurate service in a high-volume dining environment
- Prepare and package to-go orders efficiently while maintaining quality standards
- Communicate effectively with kitchen staff to ensure timely order completion
- Provide friendly and professional customer interactions to enhance guest satisfaction
Crew Member
AMC Theaters
Indianapolis, IN
04.2025 - 12.2025
- Delivered friendly and efficient customer service in a high-volume environment
- Handled cash transactions accurately while operating registers and POS systems
- Prepared food and beverages in compliance with safety and quality standards
- Assisted guests with seating, directions, and issue resolution
- Maintained cleanliness and organization of theater facilities
- Collaborated with team members to ensure smooth operations during peak hours
Hostess
Olive Garden
Indianapolis, IN
09.2024 - 04.2025
- Created a welcoming environment by greeting guests and providing excellent first impressions
- Managed waitlists and seating arrangements efficiently during busy shifts
- Communicated wait times clearly and professionally to guests
- Coordinated with servers and management to maintain smooth dining operations
- Addressed guest concerns with professionalism and courtesy
- Maintained cleanliness and organization of front-of-house areas
Education
Associate of Applied Science (AAS) - Criminal Justice
Ivy Tech Community College
Indianapolis, IN 08.2025 - 04.2026
Skills
- Customer Service & Guest Relations
- Verbal Communication
- Time Management & Multitasking
- Problem-Solving & Critical Thinking
- Team Collaboration
- Adaptability in Fast-Paced Environments
- Professionalism & Work Ethic
Accomplishments
- Recognized for strong leadership, responsibility, and positive character
- Demonstrated consistent reliability, punctuality, and accountability
- Successfully balanced academic coursework with part-time employment
- Proven ability to manage multiple responsibilities effectively
Timeline
To-Go Server
Longhorn Steakhouse
02.2026 - Current
Associate of Applied Science (AAS) - Criminal Justice
Ivy Tech Community College
08.2025 - 04.2026
Crew Member
AMC Theaters
04.2025 - 12.2025
Hostess
Olive Garden
09.2024 - 04.2025