Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AdministrativeAssistant

Natalie Willis

Garden City,MI

Summary

A responsible cashier is proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature.

Trustworthy and dedicated with years of experience serving customers and operating registers. Talented at correctly taking order information and serving customers quickly. Cheerful when assisting customers with requests and meeting special needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Cashier

Menards
03.2023 - Current
  • Greeted customers while entering the store and responded promptly to customer needs.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds, and resolving transaction issues.
  • Worked with floor team and managers to meet a wide range of customer needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping the lane well-stocked.

Front End Staff

Lucky Dog Luxury Daycare & Boarding
08.2022 - 02.2023
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Coached employees and trained them on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained a tidy environment to comply with cleanliness and sanitation standards.
  • Exercised animals regularly with walks and rigorous play activities.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for behavioral problems and signs of health issues.

Restaurant Busser

Plato's Place & Coney Island
06.2021 - 09.2021
  • Transported dirty utensils, dishes, and trays to the kitchen to help the team stay on top of cleaning.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
  • Worked quickly, communicated with other staff, and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.

Banquet Hall Server

Hellenic Cultural Center
07.2022 - 12.2022
  • Set up banquet tables and chairs based on event requirements.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Carried out professional service, always retaining a polite and friendly approach.
  • Arranged food, utensils, and condiments on trays to serve meals with necessary items.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

High School Diploma -

Garden City High School
Garden City, MI
06.2023

Skills

  • Issue Resolution
  • Coaching and Mentoring
  • Verbal and Written Communication
  • Sales Expertise
  • Guest Inquiries
  • Cleaning and Sanitizing
  • Customer Service Excellence
  • Complex Problem-Solving

Accomplishments

  • Awarded several high-achievement GPA scholarships while attending GCHS.
  • Dedicated volunteer participation in Redford's Flagship Program, Blessings In A Backpack.
  • Dedicated volunteer work and participation through grades 1 - 8 with Concordia Lutheran PTA

Timeline

Cashier

Menards
03.2023 - Current

Front End Staff

Lucky Dog Luxury Daycare & Boarding
08.2022 - 02.2023

Banquet Hall Server

Hellenic Cultural Center
07.2022 - 12.2022

Restaurant Busser

Plato's Place & Coney Island
06.2021 - 09.2021

High School Diploma -

Garden City High School

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