Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Wilson

Memphis,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

ED Nurse Extern

St. Francis Hospital
Memphis, TN
06.2024 - Current
  • Recorded patient medical history and reported changes in condition to the nurse in charge.
  • Demonstrated knowledge of infection control protocols while providing patient care services.
  • Collected patient specimens such as blood, urine, and sputum for laboratory testing.
  • Assessed patient vital signs, such as temperature and blood pressure.
  • Transported patients from one unit to another using proper safety techniques.
  • Assisted RNs with complex treatments and procedures for patients.
  • Performed diagnostic tests such as EKGs and blood draws
  • Shadowed nursing staff to better understand care approaches and learn proper procedures.

Patient Access Representative II

Conifer Health Revenue Cycle Solutions
Memphis, TN
07.2018 - 06.2024
  • Communicated financial obligations to patients and collected all liability, co-insurance, and deductibles at time of service.
  • Collected and validated patient demographics and insurance information.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Completed skilled administrative work to support all office staff and operation requirements.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
  • Assembled admission paperwork and placed identification bands on patient.
  • Obtained necessary signatures for privacy laws and consent for treatment.

Cashier/Merchandising Associate

JCPenney
Memphis, TN
07.2016 - 07.2018
  • Greeted incoming customers and provided immediate assistance.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Completed purchases with cash, credit, and debit payment methods.
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Displayed appropriate signage for products and sales promotions.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Stocked shelves, racks and bins with new or transferred merchandise.

Education

Associate of Science - Nursing

Southwest Tennessee Community College
Memphis, TN
05.2025

High School Diploma -

Memphis Virtual School
Memphis, TN
12.2016

Some College (No Degree) - Medical Insurance Billing

Kaplan University
Davenport, IA (Online)

Skills

  • Professional Demeanor
  • Collecting Vitals
  • Infection Control
  • Charting and Clinical documentation
  • Patient Confidentiality and Data Security
  • Experience with Cerner, Microsoft PowerPoint, and Microsoft Word
  • Customer Service
  • Data Entry
  • Multitasking and Organization
  • Payment Collecting and processing
  • Insurance Company Knowledgeable
  • Explaining Policy and Procedures

Certification

  • AHA BLS/CPR

Timeline

ED Nurse Extern

St. Francis Hospital
06.2024 - Current

Patient Access Representative II

Conifer Health Revenue Cycle Solutions
07.2018 - 06.2024

Cashier/Merchandising Associate

JCPenney
07.2016 - 07.2018

Associate of Science - Nursing

Southwest Tennessee Community College

High School Diploma -

Memphis Virtual School

Some College (No Degree) - Medical Insurance Billing

Kaplan University

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