Natalie Wilson
Columbus,IN
Summary
Compassionate professional with experience in peer recovery coaching and client engagement. Proficient in relapse prevention and effective communication, aiming to guide individuals toward achieving their recovery goals through supportive group sessions and resource education. Dedicated Peer Recovery Coach with a strong background in client engagement and group facilitation. Known for navigating resources and supporting clients in achieving treatment goals. Expertise in motivational interviewing and recovery strategies to drive impactful outcomes.
Overview
9
9
years of professional experience
Work History
Peer Recovery Coach
Centerstone Of Indiana
Columbus, Indiana
04.2025 - Current
- Provided support to clients in achieving personal recovery goals.
- Facilitated group sessions to encourage peer support and discussion.
- Educated clients on available resources and community services.
- Encouraged client engagement in recovery activities and programs.
Front Desk Specialist
Columbus Regional Health
Columbus, Indiana
08.2022 - Current
- Greeted patients and visitors warmly upon arrival at the healthcare facility.
- Managed appointment scheduling using electronic health record systems efficiently.
- Maintained accurate patient records and ensured confidentiality standards were met.
- Assisted with insurance verification processes to facilitate patient care access.
Cashier Assistant Manager
Smoker Friendly
Columbus, Indiana
06.2017 - 01.2025
- Resolved customer inquiries and complaints with effective communication.
- Trained new team members on customer service and register procedures.
- Monitored cash handling processes to prevent discrepancies and errors.
- Assisted in scheduling staff shifts to maintain optimal coverage levels.
Education
Certificate - Peer Recovery Coach
ICAADA
Indiana09-2024
Bachelor of Science - Business Management
IWU
Marion, IN06-2006
Skills
- Group facilitation
- Client engagement
- Relapse prevention
- Resource navigation
- Treatment goals
- Boundary setting
- Motivational interviewing
- Recovery planning
- Patient scheduling
- Coaching techniques
- Peer support
- Goal setting
- Clinical documentation
Timeline
Peer Recovery Coach
Centerstone Of Indiana
04.2025 - Current
Front Desk Specialist
Columbus Regional Health
08.2022 - Current
Cashier Assistant Manager
Smoker Friendly
06.2017 - 01.2025
Certificate - Peer Recovery Coach
ICAADA
Bachelor of Science - Business Management
IWU