Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Wolfe

Lebanon,PA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Pricing Analyst

Wesco
09.2022 - Current
  • Streamlined pricing processes through automation, increasing efficiency and accuracy of data management.
  • Reduced discrepancies in financial reporting by implementing strict quality control measures for pricing data.
  • Improved pricing strategies by analyzing market trends and competitor pricing data.
  • Adjusted prices via pre-set schedules, supply management department costs and other factors on regular basis.
  • Enhanced company''s profit margins by identifying opportunities for price optimization and strategic discounts.

Sales Associate

Wesco
02.2020 - 09.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.

Quality Assurance Analyst

Xfinity
03.2014 - 12.2019
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
  • Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
  • Fixed identified issues to improve workflows.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.

Education

No Degree - Computer Science

Harrisburg Area Community College
Harrisburg, PA

Skills

  • Sales Analysis
  • Pricing Strategies
  • Advanced analytics
  • Cost Analysis
  • Trends Analysis
  • Margin Analysis

Timeline

Pricing Analyst

Wesco
09.2022 - Current

Sales Associate

Wesco
02.2020 - 09.2022

Quality Assurance Analyst

Xfinity
03.2014 - 12.2019

No Degree - Computer Science

Harrisburg Area Community College

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Natalie Wolfe