Natalie Wood McIntyre
Management Professional
Lansing,MI
Summary
A result driven management professional with excellent leadership experience and a proven track record of driving exceptional results. Possess strategic decision-making abilities, extensive knowledge of organizational dynamics, as well as an historical understanding of the State of Michigan and the ARC Michigan Region's culture. Demonstrates superb project management skills and the ability to effectively manage complex teams in challenging business environments.
Regional Volunteer Services Officer with a solid background in recruiting, training, and coordinating volunteers. Accomplished in directing volunteer-staffed programs and implementing strategies to enhance program functions. Applies talent and leadership to service organizations.
Seasoned manager with 23 years of success in leading volunteer programs and achieving optimal volunteer engagement. Expert in capitalizing on opportunities to improve service offerings through the development of robust volunteer programs. Encouraging manager and analytical problem-solver with a talent for team building, leading, motivating, and excellent customer relations. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Leads a team of other volunteers and contributors, collaborating with sponsors to keep the program on target towards its objectives. Passionate about building community through personal initiative.
Overview
2025
2025
years of professional experience
Work History
Regional Volunteer Service Officer
American Red Cross
3 2012 - Current
- Company Overview: The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education in the United States
- Oversee efforts and activities of volunteer programs and services to ensure availability of sufficient numbers of volunteers to meet operational needs and meet objectives
- Strengthens and grows programs and services that will meet the operational needs within resource constraints
- Directs and oversees the work assignments and performance of staff and volunteers
- Implements and executes strategy, manages processes, cultivates relationships and ensures coordinated outreach and partnerships within the American Red Cross organization and external constituents
- Serves as a subject-matter-expert (SME) for assigned area(s) of responsibility
- Lead multiple programs/services (i.e
- Volunteer recruitment and engagement) for a division or lead a single program/service (i.e
- Volunteer engagement or recruitment) at a national scale
- Oversees implementation for large-scale single programs/services or multiple smaller-scale programs/services
- Provide support, development and/or leadership guidance to all volunteers
- The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education in the United States
- Provided guidance to other regional offices on best practices related to managing a successful volunteer services department.
- Established strong relationships with local community organizations to increase awareness of volunteer opportunities.
- Successfully recruited and managed a diverse team of volunteers, contributing to the organization''s overall success.
Regional Volunteer Service Officer
American Red Cross
3 2012 - Current
- Company Overview: The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education in the United States
- Oversee efforts and activities of volunteer programs and services to ensure availability of sufficient numbers of volunteers to meet operational needs and meet objectives
- Strengthens and grows programs and services that will meet the operational needs within resource constraints
- Directs and oversees the work assignments and performance of staff and volunteers
- Implements and executes strategy, manages processes, cultivates relationships and ensures coordinated outreach and partnerships within the American Red Cross organization and external constituents
- Serves as a subject-matter-expert (SME) for assigned area(s) of responsibility
- Lead multiple programs/services (i.e
- Volunteer recruitment and engagement) for a division or lead a single program/service (i.e
- Volunteer engagement or recruitment) at a national scale
- Oversees implementation for large-scale single programs/services or multiple smaller-scale programs/services
- Provide support, development and/or leadership guidance to all volunteers
- The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education in the United States
- Provided guidance to other regional offices on best practices related to managing a successful volunteer services department.
- Established strong relationships with local community organizations to increase awareness of volunteer opportunities.
- Successfully recruited and managed a diverse team of volunteers, contributing to the organization''s overall success.
Regional Director of Volunteer Services
American Red Cross
07.2005 - 03.2012
- Company Overview: The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education in the United States
- Designed and implemented a standardized staffing process for Central and Northern Region
- Managed and oversee recruitment and selection of volunteers in 51 counties of central and northern Michigan
- Strategizing and implementation of retention polices for volunteers
- Strategizing and implementing diversity initiatives among employees and volunteers with in National American Red Cross’s value and respect diversity initiative policies
- Supervise volunteer managers and interns in execution of planned strategies
- Head implementation of volunteer management system
- Design and implement blood services volunteer program to ensure efficient blood delivery to Michigan hospitals
- Recruit sponsorships for blood drives in the community
- Plan and coordinated annual recognition and annual meeting
- Assist in annual fundraising events
- Represent the Red Cross in community events and Community education presentations
- The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education in the United States
Blood Services & Community Outreach Coordinator
American Red Cross
07.2002 - 03.2005
- Company Overview: The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education in the United States
- Responsibilities include Community Outreach with emphasis on Chapter programs, and Diversity Initiatives
- Conduct presentations and community events while educating the community on the American Red Cross Mission
- Work with volunteer committees on retention, recruitment, recognition and training processes of volunteers
- Conduct a plan to ensure the Chapter’s employees and volunteers are educating on diversity sensitivity and understanding other cultures
- Supervise Blood Services Volunteers and recruit potential Blood Sponsorships( increase blood fill rate 5-30 %)
- Educate volunteers on processing of services which includes policies and procedures
- Supported fund development projects
- The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education in the United States
Education
Bachelor of Science - Community Development
Central Michigan University
Mount PleasantSkills
Strategic planning
Accomplishments
American Red Cross-Crossroad Division to Michigan Region
for Excellence in Volunteer Engagement
July11, 2018
Richard D Letts Award
Outstanding Leadership in the Promotion
of Cultural Diversity to the Mid-Michigan Chapter
Timeline
Regional Director of Volunteer Services
American Red Cross
07.2005 - 03.2012
Blood Services & Community Outreach Coordinator
American Red Cross
07.2002 - 03.2005
Regional Volunteer Service Officer
American Red Cross
3 2012 - Current
Regional Volunteer Service Officer
American Red Cross
3 2012 - Current
Bachelor of Science - Community Development
Central Michigan University
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