Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Natalie Yago

Rockville,Virginia

Summary

Energetically leveraged customer service and cash handling expertise, enhancing customer satisfaction and loyalty. Skilled in social media and event promotion, I significantly contributed to digital campaign success. A quick learner with exceptional organizational abilities, I excel in fast-paced environments, consistently delivering top-tier service and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Burn Boot Camp
Richmond, VA
09.2023 - Current
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Cashier

Happy Haven Boutique
Henrico, VA
09.2023 - 11.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Analyzed market trends and competitors' activities to develop effective advertising strategies.
  • Created content for digital campaigns, including videos, banners, landing pages.
  • Maintained a thorough understanding of industry trends and best practices related to advertising.

Food Runner

Sports Page Grill
Goochland, VA
01.2023 - 09.2023
  • Organized food orders and ensured accuracy of items served to customers.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Responded promptly to customer inquiries and requests for additional items or services.

Cashier

Smok N Pigz BBQ
Powhatan, VA
03.2022 - 12.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

High School Diploma -

Blessed Sacrament
Powhatan, VA
08-2023

Entrepreneurship in Small Business - Business Education

J. Sargeant Reynolds Community College
Richmond, VA
05-2024

Skills

  • Customer Service
  • Cash Handling
  • Organizational abilities
  • Social Media
  • Event Promotion
  • Time Management
  • Quick Learner

Affiliations

  • My favorite activities to do is hunting, fishing, and riding four wheelers with my friends.

Certification

Entrepreneurship in Small Business

References

References available upon request.

Timeline

Front Desk Receptionist

Burn Boot Camp
09.2023 - Current

Cashier

Happy Haven Boutique
09.2023 - 11.2023

Food Runner

Sports Page Grill
01.2023 - 09.2023

Cashier

Smok N Pigz BBQ
03.2022 - 12.2022

High School Diploma -

Blessed Sacrament

Entrepreneurship in Small Business - Business Education

J. Sargeant Reynolds Community College

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Natalie Yago