Natalie Youssef
Las Vegas,NV
Summary
Highly communicative and experienced customer service employee who’s looking to further improve their skills in the workforce by problem-solving when put into immediate and challenging situations to end in a positive direction. An excellent team leader who uses public speaking and listening skills to create an effective work environment. Hardworking when difficult situations arise and is eager to complete tasks given in a more than satisfactory manner for an overall improvement of work ethic and company success.
Overview
5
5
years of professional experience
Work History
Cashier/Sales Associate
The Love Store
Las Vegas, NV
10.2022 - Current
- Excellent customer service skills to help meet business quotas
- Displayed strong communication skills to make customers feel welcomed
- Aided customers in finding the best products for their needs
- Performed in a fast paced environment and helped resolve customer issues
- Left customers satisfied with their overall experience
Cashier/Sales Associate
Hot Topic
Irvine, CA
10.2021 - 01.2022
- Handled company profits as a cashier while assisting customers with their purchases
- Keeping the store clean while aiding customers with their questions and concerns
- Developed ideas to help with store improvement and customer satisfaction
- Communicated membership and donation opportunities to customers
Crewmember/Cashier/Fry Cook
Raising Cane’s
Santa Ana, CA
03.2021 - 09.2021
- Handled company profits while providing superb customer service
- Keeping the restaurant clean and restocked for the most efficient flow of work
- Communicate to customers about different surveys and opportunities the restaurant has to offer
- Prepare customer orders in a clean environment to provide the best quality experience
Education
Bachelor of Science - Computer Science
03-2026
- Applied cybersecurity principles including vulnerability assessment, threat modeling, and penetration testing in academic lab environments
- Used tools such as Nmap, Wireshark, Metasploit, and Kali Linux to analyze networks and simulate real-world attack scenarios
- Developed Python and Java programs for automation, security analysis, and software functionality
- Designed and documented secure system architectures following secure SDLC and OWASP best practices
- Conducted risk assessments and evaluated system security controls in coursework projects
- Analyzed network traffic, logs, and system behavior to detect anomalies and potential threats
- Built software projects emphasizing secure coding practices, debugging, version control, and testing
- Applied machine learning concepts to analyze patterns and automate decision
- Produced technical reports and documentation explaining security findings and remediation strategies
High School Diploma - undefined
05.2021
- Began College coursework during Junior year
- Completed 3 Advanced Placement classes
- Completed 9 Honors classes
- Member of the Junior Varsity Water Polo team
- Completed 4 years of the Advanced Via Individual Determination (AVID) program
Skills
- Python, Java, SQL
- Ethical Hacking & Penetration Testing
- Vulnerability Scanning & Risk Assessment
- Nmap, Wireshark, Metasploit, Burp Suite, Kali Linux
- Threat modeling, attack surface analysis, remediation reporting
- Linux, Windows
- Networking fundamentals (TCP/IP, DNS, HTTP/S)
- Log analysis, traffic monitoring, system troubleshooting
- Secure coding practices
- Data analysis
- Customer Service
Timeline
Cashier/Sales Associate - The Love Store
10.2022 - Current
Cashier/Sales Associate - Hot Topic
10.2021 - 01.2022
Crewmember/Cashier/Fry Cook - Raising Cane’s
03.2021 - 09.2021
Tustin High School - High School Diploma,
Colorado State University, Global Campus - Bachelor of Science, Computer Science
AWARDS
Cum Laude - 3.5-3.7 cumulative GPA over four years, State Seal of Biliteracy - Took four years of French from 2017-2021, Multiple Academic Honor Roll awards from 2017-2021