Natalie Zarour
Rancho Cucamonga,CA
Summary
Qualified professional with proven ability to accuracy and efficiency, fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues, and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen Pharmacy
Fontana, CA
01.2025 - Current
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Verified accuracy of medication labels before they were dispensed to customers.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Managed medication inventory, including ordering and restocking medications as necessary.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Pharmacy Technician
Skilled Nursing Pharmacy
City Of Industry, CA
10.2024 - 12.2024
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Managed filing of prescriptions, both electronically and manually.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
Pharmacy Service Associate (Temporary)
CVS Pharmacy
Upland, CA
10.2023 - 01.2024
- Helped customers in retrieving new prescriptions, inventory control, data entry, and medication billing
- Established and maintained patient profile, updating organizational database with current information
- Dispensed and verified patient prescriptions and orders, conducting necessary utilization reviews
- Advised patients on medication side effects and contraindications, and explained proper administration
- Assisted pharmacist in maintaining a well-organized and up-to-date inventory of medication, ensuring optimal stock level for smoother operation.
Pharmacy Technician (Temporary)
Gojji Pharmacy
San Bernardino, CA
07.2023 - 07.2023
- Provide prompt, courteous customer service
- Assisted with incoming calls
- Contact members to obtain information and enroll them into Gojji services
- Contact patients who are overdue with their refill.
Pharmacy Technician
Kindred Hospital Los Angeles
Baldwin Park, CA
04.2023 - 07.2023
- Counted and labeled prescriptions with correct items and quantities
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Facilitated seamless transition between shifts by thoroughly documenting all relevant information for coworker during handoffs
- Precisely measured and combined ingredients to deliver meticulous formulation on customer compound prescription orders
- Maintained proper drugstore storage procedures, registries, and records for controlled drugs
- Located and measured medications according to prescription information, making modifications as instructed by the pharmacist and provider
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards
- Answered incoming phone calls and addressed customer and healthcare provider inquiries
- Skilled at working independently and collaboratively in a team environment.
Education
Pharmacy Technician Program -
American Career College
Ontario, CASkills
- FDA Regulations
- Sales Skills
- Medicare/Medicaid Process
- Profit and Loss Control
- HIPAA Compliance
- Collaboration and Teamwork
- Customer Service
- Cash Handling
- Drug and Inventory Management and Control
- Quality Control Procedures
- Valid State Pharmacy License
- Heartsaver First Aid CPR AED
- Pyxis MedStation Software
- Dispensing Medications
- Electronic Medical Records
- Inventory Counting/Restock
- Logger
- Medication Label Preparation
- Prescription Filling
- Typing (45WPM)
- Accuracy
Certification
Pharmacy Technician, TCH 19573600753262, 01/25/24, 03/31/25
Languages
- Arabic, Native/ Bilingual
- English, Full Professional
Timeline
Pharmacy Technician
Walgreen Pharmacy
01.2025 - Current
Pharmacy Technician
Skilled Nursing Pharmacy
10.2024 - 12.2024
Pharmacy Service Associate (Temporary)
CVS Pharmacy
10.2023 - 01.2024
Pharmacy Technician (Temporary)
Gojji Pharmacy
07.2023 - 07.2023
Pharmacy Technician
Kindred Hospital Los Angeles
04.2023 - 07.2023
Pharmacy Technician Program -
American Career College
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