Natalie Zehner
Old Forge,PA
Summary
Dynamic Territory Manager with a proven track record at SYSCO Food Services, excelling in strategic planning and customer relationship management. Spearheaded territory expansion and sales growth strategies, consistently exceeding quotas. Skilled in consultative sales and team leadership, adept at fostering client loyalty and driving business development. Achieved significant market penetration through innovative sales forecasting and relationship building.
Overview
2002
2002
years of professional experience
Work History
Territory Manager
SYSCO Food Services
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Attended trade shows and industry events to promote company products and services.
- Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
- Trained and mentored sales representatives in sales techniques and strategies.
- Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
- Managed a diverse portfolio of accounts within the territory, adeptly balancing resource allocation and prioritization to maximize overall business success.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Provided insightful feedback on market trends and competitor activities that informed strategic planning decisions at an organizational level.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
- Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Researched competitor activity and used findings to develop sales growth strategies.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Communicated product quality and market comparisons by creating sales presentations.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Implemented systems and procedures to increase sales.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
- Delivered personalized client training sessions on product features and benefits, leading to increased product usage and customer satisfaction.
- Developed and maintained strong relationships with key stakeholders in assigned territory, becoming trusted advisor on product solutions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened client loyalty and retention by providing exceptional after-sales support and regular follow-ups to gather feedback and address concerns promptly.
- Expanded territory reach by identifying and securing new clients through strategic networking and relationship building.
Territory Manager
Maines Paper and Food Service
Territory Manager
US Foodservice
09.1996 - 12.2001
Education
Bachelor Of Science Biology - Biology, Chemistry, Pre Med
University of Scranton
Scranton05.1989
Skills
- Team collaboration and leadership
- Customer relationship management
- Multitasking and organization
- Sales expertise
- Goals and performance
- Lead prospecting
- Sales forecasting
- Relationship building
- Business growth
- Sales development
- Consultative sales
- Product demonstrations
- Strategic planning
- Strategic business planning
- Territory management
- Issue resolution
- Pipeline development
- Opportunities identification
- Business development and planning
- Territory expansion
- Trends analysis
- Time management
- CRM software
- Brand promotion
- Order management
- Market penetration strategies
- Account penetration
- Client acquisition
- Competitor research
- Client consultations
- Staff training
- Price structuring
- Cold calling
- Upselling and cross selling
- Account growth
- Direct sales
- Decision-making
- Goal setting and achievement
- Strategic account development
- Analytical problem solver
Accomplishments
Chairman's exempler awards for exceeding sales plan
Timeline
Territory Manager
US Foodservice
09.1996 - 12.2001
Territory Manager
SYSCO Food Services
Territory Manager
Maines Paper and Food Service
Bachelor Of Science Biology - Biology, Chemistry, Pre Med
University of Scranton
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