Natalie Zelaya
Carson,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Front Desk Medical Assistant
Vascular Surgery Association
05.2022 - 12.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Supported office staff and operational requirements with administrative tasks.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
Escrow Assistant
Peninsula Escrow
01.2016 - 03.2018
- Drafted and prepared all necessary opening documents; escrow instructions, escrow agreement, and any other required paperwork.
- Ensured that all required funds or assets were deposited into the escrow account by the agreed-upon deadlines.
- Collected and review all necessary documentation from all parties involved in the transaction, such as purchase agreements, contracts, financial statements, and other relevant paperwork.
- Acted as a primary point of contact for all parties involved in the opening of the escrow transaction
Front Office Administrator
Peninsula Escrow
07.2013 - 01.2016
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Prepared mail and packages for shipment, pickup, and/or courier services.
- Responsible for conducting monthly inventory replenishment of office supplies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting clients.
- Performed daily reconciliation of all incoming and outgoing funds and prepared a comprehensive month-end report summarizing the financial transactions for review.
Front Desk Medical Receptionist
Pacific Surgical Institute
01.2011 - 06.2013
- Coordinated patient scheduling, check-in and check-out.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Provided translation to Spanish speaking patients.
Education
High School Diploma -
Hawthorne High School
Hawthorne, CASkills
- Customer Satisfaction
- Accounts Payable and Accounts Receivable
- Word Processing
- Active Listening and Learning
Languages
English
Spanish
Timeline
Front Desk Medical Assistant
Vascular Surgery Association
05.2022 - 12.2022
Escrow Assistant
Peninsula Escrow
01.2016 - 03.2018
Front Office Administrator
Peninsula Escrow
07.2013 - 01.2016
Front Desk Medical Receptionist
Pacific Surgical Institute
01.2011 - 06.2013
High School Diploma -
Hawthorne High School
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