Natalie Zywiciel
Santa Rosa,CA
Summary
At Ohana Hawaiian Barbecue, I excelled in enhancing customer satisfaction and streamlining payment processes, showcasing my adeptness in POS systems and conflict resolution. My proactive approach led to training new staff, optimizing transaction efficiency, and upholding stringent safety standards, significantly contributing to the team's success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Ohana Hawaiian Barbecue (Santa Rosa), Inc
Santa Rosa, California
04.2024 - Current
- Processed returned merchandise by strictly following store return and exchange procedures.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Collected payments and provided accurate change.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers promptly and responded to questions.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Answered customers' questions and provided information on store procedures or policies.
- Built and maintained productive relationships with employees.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted and balanced cashier drawers.
Skills
- Product restocking
- Returns processing
- Drawer balancing
- Cash drawer balancing
- Regulatory compliance
- Transaction handling
- Decision making aptitude
- Customer relations
- Issue resolution
- Sales expertise
- Training and onboarding
- Cash handling
- POS systems
- Complaint resolution
- Conflict resolution
- Gift card handling
- Cash register operation
- Team collaboration
- Cash management
- Currency counting
Languages
Spanish
Limited
Certification
- CPR
- First Aid
Affiliations
- Digital Artist
- Car Enthusiast
- Social Butterfly
- Comedian
Timeline
Cashier
Ohana Hawaiian Barbecue (Santa Rosa), Inc
04.2024 - Current
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