Natalie A. Farrell, BS, RDMS, RVT
Sewell,NJ
Summary
Knowledgeable, detail-oriented Medical Imaging Operations Manager passionate about facilitating excellence in patient care. Adept at designing and implementing policies and procedures. Motivated team builder and director focused on driving team collaboration, creating a positive work environment. 25 plus years clinical and leadership experience collectively.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Diagnostic Medical Sonographer
Inspira Health
Mullica Hill, New Jersey
02.2024 - Current
- Performed diagnostic ultrasound examinations on patients to assess medical conditions.
- Collaborated with physicians to discuss imaging results and patient care plans.
- Assisted in training new staff on ultrasound techniques and protocols.
- Adhered to safety standards and infection control measures during procedures.
- Participated in departmental meetings to improve imaging practices and workflows.
- Superuser for PACS and Cerner.
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Utilized independent judgment during the scanning process to obtain optimal images for diagnosis.
- Work independently overnight, performing emergency ultrasound examinations.
Ultrasound Technologist
OnSite Womens Health
Sewell, New Jersey
08.2022 - Current
- Performed diagnostic and screening breast ultrasound examinations to assess patient conditions.
Operations Manager
Axia Women's Health - Women's Imaging of SJ
Voorhees, NJ
11.2021 - 02.2024
- Oversee the daily operations of our high volume Women's Imaging facility specializing in Maternal Fetal Medicine, Breast Imaging and Dexa Scan.
- Ensure proper equipment maintenance.
- Schedule appropriate staff (both clinical and non-clinical) to achieve excellence in patient care and patient satisfaction on a daily basis.
- Built patient appointment templates in eCW to adhere to an efficient workflow.
- Budgeting.
- Payroll.
- AIUM for Ultrasound.
- ACR for Breast Imaging.
- Employee Cycle Management
- Work closely with the Radiologist and MFM physicians regarding QA, etc.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Resolves customer complaints regarding medical operations issues in a timely manner.
- Analyze existing workflows to identify areas needing improvement or streamlining.
- Maintains up-to-date knowledge of healthcare regulations and standards.
Ultrasound Supervisor
Jefferson Outpatient Imaging
Sewell, NJ
05.2021 - 10.2021
- Managed the ultrasound staff and operations over 8 different outpatient facilities between NJ and PA.
- Staff Scheduling.
- Employee Cycle Management.
- Adjusting outpatient schedule slots to allow for a better workflow.
- Quality assurance of the technologists.
- ACR.
Ultrasound Supervisor
Jefferson Health Northeast
Philadelphia, PA
09.2019 - 05.2021
- Managed the ultrasound department in 3 hospitals and 1 outpatient center.
- Staff scheduling 24/7 at all locations.
- Worked closely with the ER, floor nurses and Radiologists to ensure smoot workflow of patient care.
- Quality Assurance of technologists.
- Protocol Updates for all types of ultrasounds.
- Adjusted staffing, outpatient schedules and inpatient protocols during Covid, without having to furlough anyone.
- Ensured appropriate PPE to keep my staff safe during Covid.
- Oversaw the X-ray department for two months while the manager was hospitalized. I was responsible for 68 employees.
- Budgeting.
- Employee Cycle Management.
- ACR.
- Evaluated performance of Ultrasound Technologists on a regular basis.
- Developed policies and procedures for department operations.
Lead Ultrasound Technologist
Inspira Health Network
Elmer, NJ
04.2008 - 08.2019
- Performed a wide range of diagnostic ultrasound exams and invasive procedures in a busy hospital setting.
- In charge of daily tech and on-call schedules.
- Superuser for PACS, Cerner, Syngo and Medhost Systems.
- Clinical Instructor.
- ACR Facilitator.
- Chair person for Radiology Shared Governance for 5 years.
Ultrasound Technologist/ Center Manager
Raytel Medical Imaging
Blackwood, NJ
07.1999 - 08.2008
- Performed various types of ultrasound exams in an outpatient setting.
- Front desk, billing, filing charts.
- Staff scheduling.
- Payroll.
- Patient scheduling.
- Marketing.
- ACR Accreditation for all modalities.
- Daily operations of the entire center and all imaging modalities.
- Kept up on all inspections, staff certifications and CPR.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Gloucester County College
Sewell, NJ05.1999
Bachelor of Science - Biology: Pre-Med
Glassboro State College
Glassboro05.1995
Skills
- Managing 40 Employees (5 years)
- Diagnostic Medical Sonography (25 years)
- Excellence in Patient Care (25 years)
- Microsoft Office (10 years)
- Multiple PACS System experience (20 years)
- Cerner (5 years)
- Epic (2 years) - Building Templates and Utilization
- Medical Imaging (25 years)
- Hospital Experience (10 years)
- Medical Records (30 years)
- Medical Scheduling (30 years)
- EMR Systems (20 years)
- HIPAA (30 years)
- Insurance Verification (10 years)
- Medical Terminology (30 years)
- Employee Orientation (7 years)
- Anatomy Knowledge (30 years)
- Payroll (7 years)
- Quality Assurance (20 years)
Certification
RDMS (Abdomen)(Ob/gyn)(Breast)
RVT (VT)
CPR/BLS
References
References available upon request.
Timeline
Diagnostic Medical Sonographer
Inspira Health
02.2024 - Current
Ultrasound Technologist
OnSite Womens Health
08.2022 - Current
Operations Manager
Axia Women's Health - Women's Imaging of SJ
11.2021 - 02.2024
Ultrasound Supervisor
Jefferson Outpatient Imaging
05.2021 - 10.2021
Ultrasound Supervisor
Jefferson Health Northeast
09.2019 - 05.2021
Lead Ultrasound Technologist
Inspira Health Network
04.2008 - 08.2019
Ultrasound Technologist/ Center Manager
Raytel Medical Imaging
07.1999 - 08.2008
Associate of Applied Science - Diagnostic Medical Sonography
Gloucester County College
Bachelor of Science - Biology: Pre-Med
Glassboro State College