Summary
Overview
Work History
Education
Skills
Timeline
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NATALIE KELLY

Katy,TX

Summary

Been in the retail Industry for 8 years providing great customer service, team player and dependable. Currently focusing on earning Bachelor Degree in Education in the teaching field. Aiming to leverage experience and skills to fulfill any position in the school system Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Overview

7
7
years of professional experience

Work History

GROCERY ASSOCIATE

WALMART, ONLINE
08.2020 - Current
  • Picking customer's orders and delivering their order to their car, give the customer an alternative if something is no available, help the Sale floor associates down stock and price changes
  • Making sure they product is not only expire, but also not damage
  • Helping customers find what they need in store
  • Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product
  • Stocked shelves and organized merchandise displays for easy retrieval

WRAPPER

SAMS CLUB
08.2017 - 05.2020
  • Packing bakery items like croissant, muffins, French bread,pies and act, helping the cake decorators with making cupcakes for the cake display
  • Preparing cakes order for the cake decorators and make cupcakes for the customers
  • Baking products and prep the bread for the next morning
  • Assisting customer with cake orders
  • Labeled containers, container tags or products
  • Inspected items for defects and damage
  • Recorded product, packaging and order information on specified forms

SALE ASSOCIATE

07.2016 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Prepared merchandise for sales floor by pricing or tagging
  • Managed returns, exchanges and refunds in accordance with store policy
  • Solved customer challenges by offering relevant products and services
  • Built relationships with customers and community to promote long term business growth
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions
  • Drove store revenue by offering customers accessories and related purchases to complete selections
  • Developed and maintained strong working relationships with professionals within assigned territory

Education

Associate of Arts - Mathematics Teacher Education

Houston Community College
Houston, TX
05.2024

High School Diploma -

James E Taylor High School
20700 Kingsland Blvd, Katy, Tx 77450
06.2017

Skills

  • Experience maintain floor and cash register
  • Experience with computers and software, retail sales
  • And customer service
  • Exceptional communication, organization and problem
  • Resolution skills associated with customers
  • Experience being dependable with help with
  • Customers, team projects
  • Teamwork and Collaboration
  • Bagging and Packaging
  • Willingness to Learn
  • Team Contribution
  • Price Checking
  • Food safety understanding
  • Bagging and packaging

Timeline

GROCERY ASSOCIATE

WALMART, ONLINE
08.2020 - Current

WRAPPER

SAMS CLUB
08.2017 - 05.2020

SALE ASSOCIATE

07.2016 - 01.2017

Associate of Arts - Mathematics Teacher Education

Houston Community College

High School Diploma -

James E Taylor High School

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