Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie R. Fini

Santa Clara,CA

Summary

High energy individual bringing proven leadership and customer relations skills. Highly dependable, ethical and reliable team member and leader that blends organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Overview

3
3
years of professional experience

Work History

Event & Field Marketing Lead

Workato
01.2023 - Current
  • Lead and deliver end-to-end field and event campaigns that align with sales and retention objectives and overall company revenue targets
  • Partner closely with key go-to-market leaders as well as individual reps to strategize and execute against programs that impact pipeline and increase engagement, effectively communicate upcoming plans, and get feedback
  • Research and contribute to maintaining an ongoing calendar of 3rd party industry events to determine the best fit for Workato
  • Manage event deliverables & logistics including online tech, event calendaring, and swag
  • Collaborate closely with Marketing Operations and Design to develop and optimize event assets including landing pages and email templates.
  • Measure, analyze and share ROI for field marketing programs, including attendee feedback, opportunity generation, deal acceleration
  • Get creative and innovative with event engagement, positioning and promotion

Event Marketing Intern

Workato
07.2022 - 01.2023
  • Knowledge in managing various event components, including event operations & complex logistics, venue liaison, trade show booth development, trade show marketing programs, budget management and onsite execution
  • Project management including logistics, securing venues and exhibition space, travel, staffing and development of creative concepts.
  • Execute internal and external event awareness and communication plan and associated deliverables.
  • Worked with vendors to complete projects according to schedule and specifications.
  • Helping with the creation of event-focused sales engagement and enablement programs to ensure targeted audience recruitment.
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Created professional business correspondence, spreadsheets and presentations.
  • Develop strong technical relationships within the various customer teams, acting as a trusted advisor.
  • Manage technical POC's both onsite and offsite
  • Use of best practices for the event execution to ensure consistency
  • Lead calls with sales and those hosting events to review objectives, day of logistics, and post-event follow up plan.
  • Ensure system updates on campaigns for timely follow-up by inside sales and accurate reporting of ROI.

Customer Success Manager

ReadyPrice
03.2021 - 07.2022

Customer Success

  • Developed and maintained positive client relationships at all levels with new and existing corporate accounts
  • Coordinated and delivered tailored training sessions to ensure confidence with the platform and cultivate customer accountability

Event Coordination

  • Developed and executed field marketing logistics for all in person & virtual events. Including but not limited to set up and brake down of event conference booths
  • Managed event/ marketing budget
  • Hosted weekly training webinars for 40+ person teams
  • Created landing pages, templates, email campaigns, social media campaigns and more

Strategy & Operations

  • Identified procedural gaps in existing workflows and work to resolve with optimization, automation, and data in HubSpot
  • Experience making data-driven decisions
  • Obtained multiple HubSpot certifications

Email Campaigns

  • Designed, developed and implemented email marketing campaigns in HubSpot
  • Reviewed emails for brevity and accuracy of information.
  • Conducted inbox testing across major domains to ensure deliverability prior to deployment


Education

Bachelor of Science - Animal Science

Colorado State University
Fort Collins, CO
12.2020

Associate of Science - Business Administration

Colorado State University
Fort Collins, CO
12.2020

Associate of Science - Biology

West Valley College
Saratoga, CA
05.2018

Skills

  • Verbal and written communication
  • Analytical skills
  • Attention to detail
  • Organization
  • Multi-tasking
  • G-Suite
  • Salesforce
  • Marketo
  • Customer Relations
  • Inter-department collaboration
  • Strategic planning

Timeline

Event & Field Marketing Lead

Workato
01.2023 - Current

Event Marketing Intern

Workato
07.2022 - 01.2023

Customer Success Manager

ReadyPrice
03.2021 - 07.2022

Bachelor of Science - Animal Science

Colorado State University

Associate of Science - Business Administration

Colorado State University

Associate of Science - Biology

West Valley College
Natalie R. Fini