Natalie London Serrato
Beaverton,OR
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender/ Server/ Merchandiser
House Of Blues
02.2017 - 10.2025
- Opening Service staff
- Verifies customer satisfaction to ensure that they are enjoying their meals and takes action to correct any problems
- Opening & closing duties
- Part of special events staff and merchandise crew.
- Served multiple guests at once in a club/music venue setting
Logistics Associate/Procurement Officer
Ramko Injection
05.2024 - 10.2025
- Coordinated logistics operations to streamline supply chain processes.
- Managed inventory levels using advanced tracking systems for accuracy.
- Oversaw shipment scheduling, ensuring timely deliveries and compliance with regulations.
Bartender
Urban Grill And Wine Bar
07.2024 - 10.2025
- Developed and implemented innovative cocktail recipes, enhancing drink menu variety and appeal.
- Trained and mentored junior bartenders on best practices and efficient bar operations.
- Streamlined workflow by reorganizing bar layout, improving speed of service during peak hours.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Zinc Cafe
08.2023 - 08.2025
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Warehouse Associate
Amazon
04.2023 - 05.2024
- Collaborated with team members to meet daily shipping and receiving targets consistently.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Bartender
DLS Events
12.2022 - Current
- Served multiple guests at once in a club/music venue setting
- Opening & closing bar
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Catal Restaurant & Uva Bar
07.2022 - 04.2023
- Completes sales and inventory reports accurately
- Receives drink orders from patrons or servers, mixes and serves alcohol and non-alcohol drinks following standard recipes and using company standardized proportions.
Lead Bartender
Strut Bar & Club
10.2021 - 03.2023
- Supervised bar staff and managed staffing levels based on business needs
- Collected all cash flow from drawers and reports at the end of the night
- Tracked and restocked bar inventory and supplies
- Crafted new seasonal cocktail recipes for the bar menu.
Bartender/ Server
Splitsville Luxury Lanes
06.2021 - 07.2022
- Opening and closing duties
- Maintained the bar top while handling the service well.
Server/ Barback/ Bartender
Velvet Lounge
09.2012 - 03.2020
- Awarded employee of the month for positive service Yelp reviews
- Maintained regular clientele through professional and friendly service.
Education
Bachelor Of Science In Audio Production -
Los Angeles Recording School
Los Angeles, CAHigh School Diploma -
Mater Dei
Santa Ana, CACertificate of Technical Studies - Phlebotomy
Phlebotomy Training Specialists
Santa Ana, CASkills
- Organization and time management
- Computer skills
- Critical thinking
- Organizational skills
- Calm under pressure
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
- Bar Smarts
- TIPS
- RBS
- Food Handler
Timeline
Bartender
Urban Grill And Wine Bar
07.2024 - 10.2025
Logistics Associate/Procurement Officer
Ramko Injection
05.2024 - 10.2025
Bartender
Zinc Cafe
08.2023 - 08.2025
Warehouse Associate
Amazon
04.2023 - 05.2024
Bartender
DLS Events
12.2022 - Current
Bartender
Catal Restaurant & Uva Bar
07.2022 - 04.2023
Lead Bartender
Strut Bar & Club
10.2021 - 03.2023
Bartender/ Server
Splitsville Luxury Lanes
06.2021 - 07.2022
Bartender/ Server/ Merchandiser
House Of Blues
02.2017 - 10.2025
Server/ Barback/ Bartender
Velvet Lounge
09.2012 - 03.2020
Bachelor Of Science In Audio Production -
Los Angeles Recording School
High School Diploma -
Mater Dei
Certificate of Technical Studies - Phlebotomy
Phlebotomy Training Specialists