Natalie Love Guerrero

Anaheim,CA

Summary

Friendly and dependable service professional with a proven track record in providing exceptional customer service. Experienced in restaurant, grocery, and office environments, with a passion for delivering personalized service, and maintaining high standards of cleanliness and safety. Known for building rapport with customers, and contributing to team success.

Overview

years of professional experience

Work History

Cashier/Deli Clerk

Sprouts

Garden Grove, CA

08.2024 - Current

Provided excellent customer service in a fast-paced environment.
Completed day-to-day duties accurately and efficiently.
Identified needs of customers promptly and efficiently.
Participated in weekly team meetings to discuss performance goals or operational issues.
Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
Rotated product on shelves to ensure freshness.

Manager's Assistant

Sterling Court

Anaheim, CA

01.2023 - Current

Manage overall tenant relations, promote tenant satisfaction, and streamline service delivery.
Conduct file audit preparations to ensure tax credit license protection.
Strong oral and written communication skills.
Secured resident signatures on appropriate paperwork, assisted in lease transactions, and organized resident files in proper compliance order.
Answered phone calls and assisted with in-person visits.

Server

Tokyo Hibachi Restaurant

Lakewood , CA

10.2023 - 02.2025

Provide high-level customer service to guests in a fast-paced environment.
Took accurate food and drink orders, including special dietary requests, serving 10 to 15 tables per shift.
Addressed guest concerns, and upsold menu items.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Handled money transactions accurately while following company procedures for handling cash payments.

Cashier/Drive Thru Lead

Jack in the Box

Lakewood , Ca

01.2021 - 12.2023

Accurately processed customer orders, including cash, credit card, and mobile payments.
Provided excellent customer service, addressing questions, concerns, and complaints promptly.
Assisted in training new cashiers to enhance team efficiency and service quality.
Handled high-volume orders during peak hours, with minimal wait times.
Maintained cleanliness and organization of the front counter and dining area.
Handled conflict resolution with irate customers.

Education

Long Beach City College

Long Beach, CA

Skills

Customer service
Cash handling
Food safety
Time management
Team collaboration
Problem solving

Multitasking
Attention to detail
Hostess
Inventory management
Patience and empathy

Volunteer Experience

Emmanuel Church - Vacation Bible School Leader

Paramount, Ca | 2023

Ensured a safe, engaging, and welcoming environment for children ages 6-11.
Assisted in organizing group events and communicating with parents and staff.
Promoted positive behavior and encouraged teamwork among children.
Led a group of 10-15 children in daily activities, games, and learning stations.

Timeline