Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalie Reed

Natalie Reed

Administrative Assistant
Southlake,TX

Summary

Knowledgeable and dedicated customer service professional with extensive experience as an administrative assistant. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

20
20
years of professional experience

Work History

Business Services Specialist

Jenner & Block
11.2024 - 05.2025

In my role as a Business Services Specialist at Jenner & Block, I provided advanced level application and document support for lawyers and staff. I produced a wide variety of complex legal documents, exhibits, reports, and graphics using various software such as Microsoft Word, Excel and Adobe. I typed, edited, and revised documents quickly and accurately, proofreading for errors and meeting tight deadlines.

Document Center Operator

Vedder Price
10.2020 - 08.2023
  • Accurately enter attorney revisions, creating draft shells for answers, and generate table of contents and table of authorities.
  • Convert, format and/or compare legal documents, spreadsheets and presentations using Litera DocXtools, Work Share Compare, Change-Pro and OmniPage.
  • Answer phones and provide technical support and troubleshoot documents.

After-Hours Legal Secretary

Kirkland & Ellis
07.2015 - 10.2020
  • Convert, format, revise and compare legal documents, spreadsheets and presentations using Microsoft Word, Excel and PowerPoint.
  • Assist at intake desk answering phones, processing courier and reprographics tasks, entering attorney time, arranging travel and conference room requests.
  • Proofread legal documents for grammar, spelling and usage and assess document for formatting consistency.
  • Provided back up support to the department coordinator in reviewing and delegating assignments to the after-hours operators through internal assignment tracking system.

Paralegal

Financial Industry Regulatory Authority (FINRA)
07.2005 - 07.2015
  • Provided administrative and paralegal support to Associate Vice President and Regional Chief Counsel, Deputy Chief Counsel and six senior principal attorneys in the enforcement department.
  • Draft, format and proofread legal correspondence to broker dealer, registered representative and/or counsel regarding investigation, such as an Acceptance, Waiver and Consent (AWC) or Complaint, and submitting to office of hearing officers for review.
  • Process and sort incoming mail and organize any filings or correspondence to physical file while also noting any deadlines for calendar.
  • Maintained physical records and electronic files; updated internal databases and logs with decision updates and FINRA/SEC/MSRB rule allegations/violations for tracking of case status.
  • Helped attorney with discovery and document production for matters going to hearing and the preparation of exhibits which involved hard copy and electronic labeling of exhibits and bates numbering.
  • Assisted different departments within Chicago office with special projects and provided backup secretarial and paralegal support to our Kansas City office Deputy Regional Counsel and two principal attorneys, including visiting Kansas City office to train new administrative assistants in the enforcement department.
  • Processed FOIA requests, subpoenas and file access requests; handled arrangements for viewing of files and assisted gathering documents to produce for such requests which sometimes included pulling files from offsite storage.
  • Handled arrangements and logistics for onsite investigative testimonies, video conferences and offsite testimonies.

Education

Paralegal Certificate Program -

DePaul University
Chicago, Illinois

Associate of Applied Science Degree - Administrative Assistant

Fox College
Oak Lawn, Illinois

Secretarial Diploma Program - undefined

Fox College
Oak Lawn, Illinois

Skills

  • Customer service
  • Multitasking Abilities
  • Excellent written and verbal communication
  • Computer skills
  • Organizational skills
  • Microsoft office
  • Administrative and office support
  • Strong interpersonal, written, and oral communication skills
  • Calendar management

Languages

Spanish

Timeline

Business Services Specialist

Jenner & Block
11.2024 - 05.2025

Document Center Operator

Vedder Price
10.2020 - 08.2023

After-Hours Legal Secretary

Kirkland & Ellis
07.2015 - 10.2020

Paralegal

Financial Industry Regulatory Authority (FINRA)
07.2005 - 07.2015

Secretarial Diploma Program - undefined

Fox College

Paralegal Certificate Program -

DePaul University

Associate of Applied Science Degree - Administrative Assistant

Fox College