Natalie Oliver
Fraud Prevention
Chicago,IL
Summary
Highly motivated employee looking to advance my career with a leading organization that will utilize my extensive business administration knowledge and asset protection skills, while also allowing me to develop further as a professional with proven talent in operations management.
Overview
8
8
years of professional experience
Work History
Senior Fraud Specialist
Target sortation
Elmhurst, IL
02.2023 - Current
- Investigated security incidents and violations of established security policies.
- Provided individualized instruction to help coworkers understand complex concepts related to Excel.
- Conducted investigations related to inventory discrepancies and shrinkage control.
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Using intelligence-led tactics and remaining situationally aware, to maintain safe and secure standards throughout the building.
Warehouse Associate Trainer
WALMART DISTRIBUTION
Bolingbrook, IL
12.2021 - 04.2023
- Handles and processes freight in a safe and correct manner through the facility to the Stores. Loads, unloads, overfills, packs, and/or processes freight in an accurate and timely manner. Tells management about unsafe working conditions, damaged products, or improper procedures in the facility. Uses freight handling equipment in a safe and correct manner.
- Coached team members on best practices for delivering effective presentations and facilitating group activities.
- Provided personalized guidance to learners through one-on-one coaching sessions.
- Provided guidance and support to team members on operational issues.
- Provided training on safe work practices, emergency procedures, hazardous materials handling and other topics related to occupational health and safety.
Administrative Assistant
EMPOWERING MAMAS
BOLINGBROOK, IL
01.2021 - 11.2022
- Cultivated lasting, professional relationships with families by encouraging open communication
- Charted a clear course of development for strategy implementation to expand the existing customer base
- Created new images, marketing copy and graphics to support successful marketing efforts while organizing work projects around the client's house
- Collected and organized research data for analysis in order to produce reports and graphs for the employer to review.
Server/Customer Service Cashier
CHUCK'S SOUTHERN COMFORTS CAFE AND BANQUETS
DARIEN, IL
05.2017 - 07.2020
- Utilized communications and needs assessment skills to provide high quality service to customers while operating the point of sale, or POS, system to place orders and print checks
- Organized training for new team members in cash register operation, stock procedures, and customer services
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Some College (No Degree) - BUSINESS ADMINISTRATION
Joliet Junior College
Joliet, ILBBA - Project Management
Southern New Hampshire University
Hooksett, NH 08.2024 - Current
Skills
- Microsoft Office Suite
- Administrative Support
- Team Training
- Incident Response
- Theft Prevention
- Data Analysis
Accomplishments
- Business Core Honors Member
- Promoted from Fraud Specialist to Senior Fraud Specialist , in less than 3-months.
- Recognized as Top Employee of Q3 for outstanding performance and team contributions.
- Exceeded investigation goals by closing 15 theft cases in 2023.
Interests
- Business Development
- Fitness
- Yoga
- Traveling
Languages
English
Native/ Bilingual
Spanish
Professional
French
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work from home optionCareer advancement4-day work weekTimeline
BBA - Project Management
Southern New Hampshire University
08.2024 - Current
Senior Fraud Specialist
Target sortation
02.2023 - Current
Warehouse Associate Trainer
WALMART DISTRIBUTION
12.2021 - 04.2023
Administrative Assistant
EMPOWERING MAMAS
01.2021 - 11.2022
Server/Customer Service Cashier
CHUCK'S SOUTHERN COMFORTS CAFE AND BANQUETS
05.2017 - 07.2020
Some College (No Degree) - BUSINESS ADMINISTRATION
Joliet Junior College
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