Enthusiastic graduate motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
12
12
years of professional experience
Work History
Patient Care Coordinator
Asembia
03.2023 - Current
Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Pharmacy Technician
HCA
03.2019 - 02.2022
Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Streamlined prescription processing with accurate data entry and verification of patient information.
Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Intern
UTMB Galveston
02.2017 - 06.2017
Enhanced intern productivity by assisting with project coordination and providing ongoing support.
Streamlined office processes for improved efficiency and time management through regular organization and filing.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Logistics Specialist
United States Naval Service
07.2012 - 06.2016
Improved supply chain efficiency by implementing new software and monitoring systems.
Reduced transportation costs through strategic route planning and carrier negotiations.
Managed inventory levels for optimal cost savings and minimal stockouts.
Streamlined warehouse operations, resulting in reduced labor costs and increased productivity.
Education
Bachelor of Business Administration - Health Administration
University of Houston - Clear Lake
Houston, TX
12.2022
Associate of Science - Pharmaceutical Sciences
College of The Mainland
Texas City, TX
12.2019
Skills
Office Administration
Medical Data Collection
Insurance Verification
Inventory Management
Patient Care Coordination
Patient Flow Management
HIPAA Compliance
Insurance Practices
Healthcare Operations
Claims Processing
Organizational Standards
Creative Problem-Solving
Medical Terminology
Patient Records Management
Patient Outreach and Follow-Up
Customer Service
Organizational Skills
Multitasking Ability
Critical Thinking Skills
Verbal and Written Communication
Relationship Building
Attention to Detail
Patient Confidentiality
Patient Safety
Professional Development
Excellent Communication
Continuous Learning
Timeline
Patient Care Coordinator
Asembia
03.2023 - Current
Pharmacy Technician
HCA
03.2019 - 02.2022
Intern
UTMB Galveston
02.2017 - 06.2017
Logistics Specialist
United States Naval Service
07.2012 - 06.2016
Bachelor of Business Administration - Health Administration