Summary
Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

NATALIE PETSON

Santa Clarita,CA
NATALIE PETSON

Summary

A hardworking employee with customer service, multitasking and time management abilities. Demonstrates proper attention to detail and maintains strong work ethic. Devoted to giving every customer a positive and memorable experience.

Overview

9
years of professional experience

Work History

Self-employeed

Caregiver
08.2020 - Current

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Provided emotional support and guidance to children during difficult times.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Encouraged children to develop healthy social and emotional skills.

Target
Valencia, CA

Fulfillment Team Member
10.2021 - 04.2022

Job overview

  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Utilizing warehouse management systems to track orders, update stock levels, and generate reports.
  • Collaborating with team members to ensure timely completion of tasks.
  • Using RF scanners to locate product in the warehouse quickly and accurately.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.

Gyu Kaku Japanese BBQ
Valencia, CA

Lead Hostess
09.2017 - 03.2020

Job overview

  • Serving food, taking orders, and meeting customers at their needs
  • Maintained food handler's certification during the time.
  • Greeted guests and provided menus.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Novilo salon and spa
Valencia, CA

Receptionist Administrator
01.2017 - 09.2017

Job overview

  • Greeted customers, answered general questions and directed to appropriate locations.
  • Scheduled appointments for clients, customers, and other visitors.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Promoted maintenance of professional and courteous customer interactions across reception personnel.

Food 4 Less
Canyon Country, CA

Store Associate
01.2016 - 02.2017

Job overview

  • Learned basics of requirements when safely operating a baler
  • Restock all departments merchandise onto sales walls, including replacing and setting go backs, maintain sales floor, and retrieve carts.
  • Maintained regular maintenance of store hourly.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.

Kohl's
Santa Clarita, CA

Cashier Assistant
12.2015 - 03.2016

Job overview

  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Helped customers find specific products, answered questions and offered product advice.

Stater Bros Markets Inc
Santa Clarita, CA

Courtesy Clerk
01.2015 - 01.2016

Job overview

  • Acted as customer support, unpackaging merchandise and organizing various product displays
  • Gained experience by meeting requirements day to day basis
  • Maintained cleanliness of store hourly.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.

Education

GOLDEN VALLEY HIGH SCHOOL

GED
01.2016

University Overview

Skills

  • Certified in Adult/Pediatric CPR
  • Active listening
  • Relationship building
  • Planning & organizing
  • Communication
  • Reading Comprehension
  • Problem resolution
  • Team building

References

References

References available upon request

Timeline

Fulfillment Team Member
Target
10.2021 - 04.2022
Caregiver
Self-employeed
08.2020 - Current
Lead Hostess
Gyu Kaku Japanese BBQ
09.2017 - 03.2020
Receptionist Administrator
Novilo salon and spa
01.2017 - 09.2017
Store Associate
Food 4 Less
01.2016 - 02.2017
Cashier Assistant
Kohl's
12.2015 - 03.2016
Courtesy Clerk
Stater Bros Markets Inc
01.2015 - 01.2016
GOLDEN VALLEY HIGH SCHOOL
GED
NATALIE PETSON