Natalie Torres
Carpentersville,IL
Summary
Detail-oriented professional with strong multitasking and communication skills. Experienced in recruiting highly talented personnel. Proven ability to work collaboratively with team members and individually. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Talent Acquisition Specialist/On-Site Manager
Manpower
06.2022 - Current
- Optimize employer branding efforts by creating engaging content for company career pages, social media platforms, and other marketing channels.
- Increase retention rates through thorough pre-screening of candidates and regular follow-up to ensure both worker and employer satisfaction
- Work closely with candidates through an extensive and detailed interview process to gauge talent and experience
- Collaborate with hiring managers to determine job requirements and understand departmental needs.
- Evaluate resumes, interview, and present qualified candidates to hiring managers and solicit feedback to refine recruiting strategy.
- Manage full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Streamline HR processes for increase efficiency and reduce administrative workload.
- Streamline onboarding processes for new hires, ensuring a smooth transition into the organization while minimizing time-to-productivity.
- Conduct performance reviews and provide feedback to managers on employee performance.
- Serve as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Monitor employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Maintain personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Enhance customer satisfaction by providing timely and accurate responses to inquiries through chat support.
- Resolve technical issues for customers by utilizing comprehensive knowledge of company products and services.
- Enhance office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitate smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Handle payroll duties accurately ensuring all employees received their paychecks on time.
- Maintain and update office records, both digital and physical.
- Complete clerical tasks such as filing, copying, and distributing mail.
Department Manager
LORD & TAYLOR
06.2015 - 12.2020
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Streamlined department operations by implementing efficient merchandising strategies and inventory management techniques.
- Maximized profitability by optimizing pricing strategies, promotional activities, and product placements within the department.
- Collaborated with other department managers to develop cross-functional promotions that drove store-wide sales growth.
- Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
- Improved stock management processes by implementing an accurate tracking system that minimized discrepancies between physical inventory counts and recorded data.
- Built strong relationships with vendors to negotiate favorable terms for product purchases, ensuring quality merchandise at competitive prices.
- Led meetings with store management to discuss goals, challenges faced within the department as well as successful tactics to be implemented across the organization.
- Managed the hiring process for new employees, ensuring a thorough screening of candidates and selecting top-quality talent to join the team.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Established team priorities, maintained schedules and monitored performance.
- Achieved monthly performance goals by setting clear objectives for employees while providing regular progress updates during team meetings.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Business Management -
DePaul University
01.2019
Associate's in Arts - Business Administration And Management
William Rainey Harper College
05.2017
Skills
- Project Management
- Candidate Pipeline Management
- Work Authorizations
- Organizational skills
- Screening resumes
- Interpersonal skills
- Onboarding processes
- Candidate sourcing
- Multitasking capabilities
- Time management
- Social media recruiting
- Job posting optimization
- Attention to detail
- Adaptability
- Employee Relations
- Staffing Agency Coordination
- Work Complaint Handling
- Leadership
- Talent Search
- Human Resource Management
- Marketing
- Administrative support
- Interviewing
- Microsoft Office Suite
- G-Suite
- Outlook and GMAIL
- Scheduling
- KRONOS
- SAP
- TempWorks/Enterprise
Administrative Support
Natalie Torres, 27 Golfview Lane, Carpentersville, IL, 60110, ntorres_@outlook.com
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Talent Acquisition Specialist/On-Site Manager
Manpower
06.2022 - Current
Department Manager
LORD & TAYLOR
06.2015 - 12.2020
Business Management -
DePaul University
Associate's in Arts - Business Administration And Management
William Rainey Harper College
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