Nataliia Boiko

• Maintained high satisfaction levels by promptly addressing guest inquiries and complaints.
• Increased revenue through effective management of daily operations.
• Supervised housekeeping staff and conducted room inspections for quality assurance.
• Resolved maintenance issues efficiently, ensuring seamless guest experiences.

- Executed professional translations of agricultural and financial articles between German, English, and Ukrainian.

- Translated legal documents for banking services and compliance with regulations.

- Specialized in translating key contracts within areas of expertise to ensure accuracy.

- Executed daily store operations to ensure smooth functioning and customer satisfaction.

- Developed and implemented business strategies that increased revenue and expanded market reach.

- Assisted in budget planning and procurement of new merchandise to enhance product offerings.

- Trained and supervised staff, utilizing four foreign languages to improve communication effectiveness.

- Resolved customer complaints promptly to maintain positive shopping experiences.

- Coordinated communication between flight deck and cabin crew to optimize operational efficiency.

- Managed in-flight services, prioritizing passenger safety and comfort.

- Maintained safety equipment to ensure compliance and readiness.

- Ensured adherence to FAA regulations and company policies regarding cabin safety.

- Oversaw inventory of food, beverages, and supplies during flights.

- Performed specialized translations for contracts and public procurements in marble and granite sectors.

- Facilitated effective communication by providing linguistic support during client meetings.

- Managed translation of correspondence and negotiations for procurement of new products.