Nataliia Harbuz

•Welcomed customers and provided personalized advice on products to enhance their shopping experience.

• Consistently exceeded monthly sales targets by 10–15% through effective upselling and product recommendations.

• Maintained organized displays and stockrooms to ensure availability of products and a clean shopping environment.

• Assisted in managing inventory by performing stock counts and replenishments.

• Worked collaboratively with colleagues to achieve daily store goals and deliver excellent customer service.

• Supported the visual merchandising team, contributing to a 12% increase in footfall due to attractive displays.

Contributions:

• Gained experience in handling difficult customer situations calmly and professionally.

• Developed teamwork skills by collaborating with staff during busy sales events.

•Assisted customers with finding the right styles and sizes, ensuring a seamless shopping experience.

• Processed transactions efficiently using POS systems, managing cash and card payments accurately.

• Contributed to store profitability by meeting and exceeding individual sales goals.

• Participated in staff training for new hires, helping them adapt quickly to store procedures.

• Maintained fitting rooms and floor areas to provide a clean, organized space for customers.

Achievements:

• Played a key role in achieving a 20% increase in seasonal product sales by promoting new arrivals effectively.

• Improved stock presentation, leading to enhanced product visibility and customer satisfaction.