Nataliia Kulbida
Rockville,MD
Summary
Dynamic and detail-oriented professional with a robust background in customer service, administration, and sales. Adept at managing diverse responsibilities, from front-line customer interactions to back-office operations. Proven ability to excel in high-pressure settings, quickly learn new skills, and effectively manage projects from inception to completion. Skilled in leveraging data analytics and financial insights to drive informed decision-making and achieve organizational goals.
Overview
10
10
years of professional experience
Work History
Front & Back of House
Mosaic Cuisine
03.2023 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
- Researched and identified new opportunities for increasing company's social media presence.
Sales Associate
Tuesday Morning
01.2023 - 03.2023
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Administrative Director
Federal Administrative Services Center
02.2018 - 08.2022
- Spearheaded efforts to onboard new vendors quickly, shortening time from contract negotiation to first delivery.
- Coordinated cross-functional team projects, ensuring timely completion and successful outcomes.
Administrator
Federal Archive Department
05.2014 - 01.2018
- Collaborated with sales and accounting departments to resolve billing disputes promptly.
- Integrated third-party applications with CRM to enhance functionality and streamline operations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Education
Bachelor of Science - Bachelor of Marketing
Vinnytskiy Cooperation Institute Economic & Law
Vinnytsia, Ukraine05.2014
Skills
- Microsoft Office Suite
- Customer Service
- Sales
- Social Media Marketing
- Project Management
- CRM
- Data Analysis
- Administrative Coordination
Languages
- Proficient in English, fluent in Ukrainian, and Russian.
Timeline
Front & Back of House
Mosaic Cuisine
03.2023 - Current
Sales Associate
Tuesday Morning
01.2023 - 03.2023
Administrative Director
Federal Administrative Services Center
02.2018 - 08.2022
Administrator
Federal Archive Department
05.2014 - 01.2018
Bachelor of Science - Bachelor of Marketing
Vinnytskiy Cooperation Institute Economic & Law
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