Nataliia Liakhovych
West Dundee,IL
Summary
Dynamic leader with a proven track record at Universe Carrier Inc, excelling in problem-solving and team supervision. Enhanced team performance and customer satisfaction through effective collaboration and mentoring. Skilled in work planning and prioritization, achieving significant improvements in team agility and service delivery.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level dispatch position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Team Leader Dispatch Flatbed
Universe Carrier Inc
04.2018 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Manager
Pizzeria
01.2012 - 03.2016
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
No Degree - Accounting
Triton College
River Grove, ILSkills
- Problem-Solving
- Team Supervision
- Team motivation
- Teamwork and Collaboration
- Work Planning
- Client Service
- Leading Team Meetings
- Work Planning and Prioritization
- Complex Problem-Solving
- Performance Improvement
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Professional Working
Polish
Professional Working
Timeline
Team Leader Dispatch Flatbed
Universe Carrier Inc
04.2018 - Current
Manager
Pizzeria
01.2012 - 03.2016
No Degree - Accounting
Triton College
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