Nataliia Powell
Assistant manager
Franklin,TN
Summary
Dynamic manager with a proven track record at Superior Wastewater Systems, LLC, excelling in quality control and operational excellence. Spearheaded initiatives that enhanced service quality and customer satisfaction. Skilled in warranty management and auditing processes, leveraging analytical abilities to drive improvements in service delivery and system performance.
Overview
16
16
years of professional experience
Work History
Manager, Quality & Product Support
Superior Wastewater Systems, LLC
07.2025 - Current
- Conducted regular audits of product quality, ensuring adherence to regulatory requirements and company policies.
- Ensured timely resolution of customer complaints by fostering a culture of accountability within the Quality and Product Support department.
- Reduced warranty claims and returns through proactive identification of potential defects during the manufacturing stage.
Marketing Administrative Manager
The Club House Restaurant
07.2022 - 07.2025
- Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
- Coordinated promotional events, increasing community outreach and customer participation.
Sales Administration Manager
AMI
08.2010 - 03.2019
- Coordinated with marketing teams to align promotional strategies with sales objectives, enhancing overall effectiveness.
- Mentored junior staff in best practices for sales administration, fostering a culture of continuous improvement.
- Coordinated cross-departmental efforts to resolve any issues affecting customer satisfaction or sales performance.
- Hiring and training new employees
Direct Sales Consultant
AMI
09.2009 - 08.2010
Education
Master of Science - Food Technology And Engineering
Uman National University of Horticulture
UkraineBachelor of Science - Food Technology And Engineering
Uman National University of Horticulture
UkraineAssociate of Science - Grain And Storage Processind
Mohyliv-Podilskyi Technological And Economic College
UkraineSkills
- Quality control tools
- Operational excellence
- Warranty management
- Auditing processes
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager, Quality & Product Support
Superior Wastewater Systems, LLC
07.2025 - Current
Marketing Administrative Manager
The Club House Restaurant
07.2022 - 07.2025
Sales Administration Manager
AMI
08.2010 - 03.2019
Direct Sales Consultant
AMI
09.2009 - 08.2010
Master of Science - Food Technology And Engineering
Uman National University of Horticulture
Bachelor of Science - Food Technology And Engineering
Uman National University of Horticulture
Associate of Science - Grain And Storage Processind
Mohyliv-Podilskyi Technological And Economic College