Natalija Mladenovic

The company specializes in the import and wholesale of Christmas trees and has expanded its portfolio to include garden tools and home décor. Operating seasonally for the past decade, the business has recently transitioned to year-round sales as it explores new market opportunities.

Key Responsibilities:

• Manage wholesale operations during the peak holiday season, overseeing client orders and fulfillment processes.

• Prepare, verify, and control invoices for wholesale transactions.

• Ensure the accuracy and timeliness of product deliveries.

• Handle procurement for both seasonal and new product lines.

• Input and maintain data in Excel spreadsheets related to sales, inventory, and procurement.

• Support the company’s transition to year-round operations by contributing to market research and operational processes.

Skills:

• Strong organizational and communication abilities.

• Experience in managing high-volume wholesale transactions.

• Proficiency in Excel for data management.

• Ability to multitask in a dynamic, seasonal business environment.

Medigala d.o.o. specializes in the distribution and servicing of medical equipment across Serbia. The company supports the healthcare sector by providing high-quality services and maintenance for medical devices.

Key Responsibilities:

• Effectively organized field service teams to ensure timely servicing and maintenance of medical equipment across multiple regions in Serbia.

• Coordinated daily schedules for service teams, ensuring optimal coverage and efficiency.

• Maintained communication with clients and service engineers to address equipment issues and service needs.

• Managed logistics related to equipment repairs and ensured compliance with company service standards.

• Contributed to process improvements to handle increasing service demands, as the company experienced growth in the volume of serviced equipment.

Skills:

• Strong project management and organizational abilities.

• Effective communication and coordination between service teams and clients.

• Problem-solving in dynamic, field-based operations.

• Experience with logistics and service scheduling.

A local convenience store providing a range of products, including daily essentials, groceries, and household items. The store aims to offer a friendly and efficient shopping experience for the community.

Key Responsibilities:

• Assisted customers with product inquiries and helped them find the items they needed.

• Processed sales transactions quickly and accurately, handling cash and card payments.

• Managed daily inventory by stocking shelves, organizing products, and checking for low stock levels.

• Participated in the pricing of products and ensured that all items were correctly labeled.

• Prepared daily sales reports and assisted in balancing the cash register at the end of each shift.

• Maintained the cleanliness and organization of the store, ensuring a welcoming shopping environment.

• Handled returns, exchanges, and customer complaints in a professional manner.

Skills:

• Strong communication and customer service skills.

• Ability to manage sales transactions and work in a fast-paced retail environment.

• Basic proficiency in stock management and sales reporting.

This was my part time job while I was in college

Key Responsibilities:

• Product Promotion: Organize and execute promotional activities in stores, at events, and in the field.

• Customer Interaction: Communication with customers to explain product benefits and answer their questions.

• Market Research: Monitor market trends and competitors to identify opportunities for improving promotional strategies.

• Reporting: Prepare reports on promotional results and suggest improvements.