Nataliya Douglas
Brooklyn ,NY
Summary
Hi my name is Nataliya and I am a highly-motivated employee with desire to take on new challenges. I have a very strong worth ethic, adaptability and exceptional interpersonal skills. I adapt at working effectively unsupervised and quickly mastering new skills. I have excelling customer service, multitasking and time management abilities. Im devoted to giving every customer a positive and memorable experience. I’m a very organized and motivated employee eager to apply time management and organizational skills in various environments. I look forward to seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Home Health Care Aide
Link Homecare
Brooklyn , NY
04.2022 - Current
- Transported patients to medical appointments or errands as needed.
- Perform housekeeping such as laundry, washing dishes, vacuuming, cleaning bathroom & sanitizing
- Grocery shopping
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Attend doctor & health appointments
- Assist patients with daily activities such as bathing, dressing, and grooming.
- Provided companionship for elderly or disabled clients by engaging in conversation, reading aloud, playing games, and other activities.
- Responded promptly to requests from patients for assistance with personal needs or comfort measures.
- Encouraged participation in physical activities within the limitations of the patient's health status.
- Administered medications as directed by physician or nurse practitioner.
Entrepreneur
Myself
Brooklyn , NY
09.2020 - Current
- Own boss
- Interact with customers on a high performance level
- Market myself & my brand outside & on social media
- Customer service - communicate with my customers in a way of providing a memorable experience
- Make merchandise & sell
- I run an online e-commerce store
- Ship packages for my customers
- Create business cards
- Do events which include networking with my customers
- & WORK HARD
- Developed business plans and strategies for new product launches.
- Analyzed industry trends to identify potential opportunities for growth.
- Identified and secured strategic partnerships with vendors and suppliers.
- Built a team of highly-skilled professionals to support business objectives.
Cashier
Dollar Tree
Brooklyn , NY
03.2023 - 10.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Home Care Aide
Ighbans hone care
Brooklyn , NY
01.2021 - 05.2023
- House keeping
- Laundry
- Making food (Breakfast, lunch , dinner , or whatever they prefer)
- Getting medication from pharmacy
- Taking patients to and from appointments
- Helping them shower/ eat
- Take patient for walks
- Provided personal hygiene assistance to clients, including bathing, dressing, and grooming.
- Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
- Recorded patient information such as condition, diet and progress in medical records.
- Assisted clients with activities of daily living like meal preparation and feeding.
Education
High School Diploma -
Pocono Mountain West High School
Pocono Summit, PA05-2021
Skills
BUSINESS JOBS HOME CARE
- First Aid and Safety
- Emotional Support
- Meal Preparation
- Patient Care
- Medical Equipment Operation
- Always shipping packages out on time
- Keep customers updated and informed on the process of their shipment through my customers service
- Work hard at what I do
- Most importantly keep the business very organized and sanitary
- Negotiations skills
- Decision making skills
- Networking skills
- Effective communication
- Leadership skills
- Financial skills
- Businesses management skills
Timeline
Cashier
Dollar Tree
03.2023 - 10.2023
Home Health Care Aide
Link Homecare
04.2022 - Current
Home Care Aide
Ighbans hone care
01.2021 - 05.2023
Entrepreneur
Myself
09.2020 - Current
High School Diploma -
Pocono Mountain West High School
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